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deepankar123456
Posts: 1
Registered: ‎05-17-2013
My Device: curve 9380

Not able to purchase app from app world for curve 9380

I am not able to purchase an app from app world.When I am trying through my phone it is saying "Your Transaction could not be completed Please try again error:30261". now  when  trying to purchase through blackberry world desktop version It is saying internal error occured.I have paypal account for purchasing the apps. Please help me to sort out this problem 

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not able to purchase app from app world for curve 9380

Try this resolution:

 

Article ID: KB27348 "Error ID 13000" is encountered when attempting to purchase an application from BlackBerry App World




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