Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
ppperez1965
Posts: 2
Registered: ‎03-09-2013
My Device: Bold 9900

PROBLEM WITH BBM

When I erase a chat, allways the conversation was erased but sometimes the name and a blank open chat of the person with whom I was chatting still open in my phone, pls, somebody knows whats is the problem?

Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: PROBLEM WITH BBM

Hello ppperez1965,

Welcome to the BlackBerry Support Community.

 

To clarify - Does the chat with this contact appear in your chat list with a green icon but appears as blank?

 

Thank you.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
thoks
Posts: 2
Registered: ‎03-12-2013
My Device: curve 9220

Re: PROBLEM WITH BBM

I cannot use my bbm? After I download it,as I open,it says “associating with your bbm I'd! Then the windows is blank,help me pls!
New Contributor
ppperez1965
Posts: 2
Registered: ‎03-09-2013
My Device: Bold 9900

Re: PROBLEM WITH BBM

yes it appears as blank, 

 

for example, some times I erase the chat and close the window of that chat, and when I check again the BBM, i can view the last chats, and the name of the person with whom i was chatting, but that window appears in blank,.

 

Tkls