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New Member
DEFCON1
Posts: 1
Registered: ‎05-22-2013
My Device: blackberry curve 9820

Plants vs Zombies 9820 blank screen

Bought app from blackberry world. Paid full price. Downloaded. Installed. when app starts the screen is blank. No sound...why? Thank u.
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Plants vs Zombies 9820 blank screen

Hello,

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.




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