Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Posts: 3
Registered: ‎02-21-2012
My Device: Playbook - 16GB
My Carrier: Telus
Accepted Solution

Print to Go - installation hangs

Installation of Print to Go failed to complete on my Win 7-x64 laptop. At the installation screen with the "This could take several minutes", the completion bar went to the far right but installation didn't complete, even after waiting 4 hours. I have to use the Task Manager to close the application. When I try to reinstall, I see a screen asking if I want to repair or uninstall. I choose Repair and get a message saying "Error 1500. Another installation is in progress. You must complete that installation before continuing this one."  I have to restart my PC to free up the application. When I look at the installed Progams and Features after restart, Print to Go is not included.  I go through the installation process again but same result.. installation does not complete. I also tried disabling virus protection with no benefit, same result.

 

Following is the log file:

 

=== Verbose logging started: 21/02/2012  18:59:13  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\SysWOW64\MSIEXEC.EXE ===
MSI (c) (8C:smileyvery-happy:C) [18:59:13:188]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (8C:smileyvery-happy:C) [18:59:13:188]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (8C:94) [18:59:13:226]: Resetting cached policy values
MSI (c) (8C:94) [18:59:13:226]: Machine policy value 'Debug' is 0
MSI (c) (8C:94) [18:59:13:226]: ******* RunEngine:
           ******* Product: C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\Print To Go.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (8C:94) [18:59:13:369]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (8C:94) [18:59:13:451]: Cloaking enabled.
MSI (c) (8C:94) [18:59:13:452]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (8C:94) [18:59:13:460]: End dialog not enabled
MSI (c) (8C:94) [18:59:13:460]: Original package ==> C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\Print To Go.msi
MSI (c) (8C:94) [18:59:13:460]: Package we're running from ==> C:\Windows\Installer\3ff606.msi
MSI (c) (8C:94) [18:59:13:466]: APPCOMPAT: Uninstall Flags override found.
MSI (c) (8C:94) [18:59:13:467]: APPCOMPAT: Uninstall VersionNT override found.
MSI (c) (8C:94) [18:59:13:467]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (c) (8C:94) [18:59:13:468]: APPCOMPAT: looking for appcompat database entry with ProductCode '{330276BC-26CE-4204-AB25-A7517681198F}'.
MSI (c) (8C:94) [18:59:13:468]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (8C:94) [18:59:13:477]: MSCOREE not loaded loading copy from system32
MSI (c) (8C:94) [18:59:13:485]: Machine policy value 'DisablePatch' is 0
MSI (c) (8C:94) [18:59:13:485]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (8C:94) [18:59:13:485]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (8C:94) [18:59:13:485]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (8C:94) [18:59:13:486]: Looking for file transform: C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST
MSI (c) (8C:94) [18:59:13:487]: Original transform ==> C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST
MSI (c) (8C:94) [18:59:13:487]: Transform we're running from ==> C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST
MSI (c) (8C:94) [18:59:13:488]: SOFTWARE RESTRICTION POLICY: Verifying transform --> 'C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST' against software restriction policy
MSI (c) (8C:94) [18:59:13:488]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (c) (8C:94) [18:59:13:488]: SOFTWARE RESTRICTION POLICY: C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST is not digitally signed
MSI (c) (8C:94) [18:59:13:491]: SOFTWARE RESTRICTION POLICY: C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST is permitted to run at the 'unrestricted' authorization level.
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2205 2:  3: PatchPackage
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: _Tables 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: _Columns 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: Media 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: TRANSFORM: 'PatchPackage' table is missing or empty.  No pre-transform fixup necessary.
MSI (c) (8C:94) [18:59:13:491]: TRANSFORM: Applying regular transform to database.
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: _Tables 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: _Columns 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: ActionText 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (8C:94) [18:59:13:491]: Note: 1: 2262 2: AdminUISequence 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: AdvtUISequence 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Feature 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: CheckBox 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Component 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Icon 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ComboBox 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Directory 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Dialog 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ControlCondition 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ControlEvent 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ModuleSignature 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: EventMapping 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: FeatureComponents 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: InstallUISequence 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ListBox 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ListView 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Media 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ModuleComponents 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: RadioButton 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: TextStyle 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: UIText 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: Upgrade 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: _Validation 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ISComponentExtended 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: ISCustomActionReference 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: #_BaselineCost 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: #_BaselineFile 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: #_BaselineData 3: -2147287038
MSI (c) (8C:94) [18:59:13:492]: Note: 1: 2262 2: #_PatchCache 3: -2147287038
MSI (c) (8C:94) [18:59:13:493]: APPCOMPAT: looking for appcompat database entry with ProductCode '{330276BC-26CE-4204-AB25-A7517681198F}'.
MSI (c) (8C:94) [18:59:13:493]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (8C:94) [18:59:13:493]: Transforms are not secure.
MSI (c) (8C:94) [18:59:13:493]: Transforming table Property.

MSI (c) (8C:94) [18:59:13:493]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\DAVES~1\AppData\Local\Temp\BB_PrintToGo.log'.
MSI (c) (8C:94) [18:59:13:494]: Command Line: TRANSFORMS=C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\1033.MST SETUPEXEDIR=C:\Users\Dave S\Downloads SETUPEXENAME=PrintToGo-WindowsDesktop-1.0.143(1).exe CURRENTDIRECTORY=C:\Program Files (x86)\Mozilla Firefox CLIENTUILEVEL=0 CLIENTPROCESSID=2444
MSI (c) (8C:94) [18:59:13:494]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{05D8D391-D36F-4450-89F7-FF443BF1CC51}'.
MSI (c) (8C:94) [18:59:13:494]: PROPERTY CHANGE: Adding TRANSFORMS property. Its value is 'C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST'.
MSI (c) (8C:94) [18:59:13:494]: Product Code passed to Engine.Initialize:           '{330276BC-26CE-4204-AB25-A7517681198F}'
MSI (c) (8C:94) [18:59:13:494]: Product Code from property table before transforms: '{330276BC-26CE-4204-AB25-A7517681198F}'
MSI (c) (8C:94) [18:59:13:494]: Product Code from property table after transforms:  '{330276BC-26CE-4204-AB25-A7517681198F}'
MSI (c) (8C:94) [18:59:13:494]: Product registered: entering maintenance mode
MSI (c) (8C:94) [18:59:13:494]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
MSI (c) (8C:94) [18:59:13:494]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (c) (8C:94) [18:59:13:494]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (c) (8C:94) [18:59:13:495]: Entering CMsiConfigurationManager::smileyfrustrated:etLastUsedSource.
MSI (c) (8C:94) [18:59:13:495]: Specifed source is not already in a list.
MSI (c) (8C:94) [18:59:13:495]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (8C:94) [18:59:13:495]: Machine policy value 'DisableBrowse' is 0
MSI (c) (8C:94) [18:59:13:495]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (c) (8C:94) [18:59:13:495]: Adding new sources is allowed.
MSI (c) (8C:94) [18:59:13:495]: Package name retrieved from configuration data: 'Print To Go.msi'
MSI (c) (8C:94) [18:59:13:497]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (8C:94) [18:59:13:497]: Machine policy value 'DisableMsi' is 0
MSI (c) (8C:94) [18:59:13:497]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (8C:94) [18:59:13:497]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (8C:94) [18:59:13:497]: Product {330276BC-26CE-4204-AB25-A7517681198F} is admin assigned: LocalSystem owns the publish key.
MSI (c) (8C:94) [18:59:13:497]: Product {330276BC-26CE-4204-AB25-A7517681198F} is managed.
MSI (c) (8C:94) [18:59:13:497]: Running product '{330276BC-26CE-4204-AB25-A7517681198F}' with elevated privileges: Product is assigned.
MSI (c) (8C:94) [18:59:13:497]: PROPERTY CHANGE: Modifying TRANSFORMS property. Its current value is 'C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST'. Its new value: 'C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\1033.MST'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'C:\Users\Dave S\Downloads'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Modifying SETUPEXENAME property. Its current value is 'setup.exe'. Its new value: 'PrintToGo-WindowsDesktop-1.0.143(1).exe'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Program Files (x86)\Mozilla Firefox'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2444'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Modifying TRANSFORMS property. Its current value is 'C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\1033.MST'. Its new value: 'C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST'.
MSI (c) (8C:94) [18:59:13:498]: TRANSFORMS property is now: C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '0'.
MSI (c) (8C:94) [18:59:13:498]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (8C:94) [18:59:13:499]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming
MSI (c) (8C:94) [18:59:13:500]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\Favorites
MSI (c) (8C:94) [18:59:13:500]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (8C:94) [18:59:13:501]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\Desktop\Documents
MSI (c) (8C:94) [18:59:13:501]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (8C:94) [18:59:13:502]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (8C:94) [18:59:13:503]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (8C:94) [18:59:13:503]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (8C:94) [18:59:13:504]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\ProgramData
MSI (c) (8C:94) [18:59:13:504]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Local
MSI (c) (8C:94) [18:59:13:505]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\Pictures
MSI (c) (8C:94) [18:59:13:505]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (8C:94) [18:59:13:506]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (8C:94) [18:59:13:506]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (8C:94) [18:59:13:507]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (8C:94) [18:59:13:507]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (8C:94) [18:59:13:509]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (8C:94) [18:59:13:509]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (8C:94) [18:59:13:510]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (8C:94) [18:59:13:511]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (8C:94) [18:59:13:511]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Users\Dave S\Desktop
MSI (c) (8C:94) [18:59:13:512]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (8C:94) [18:59:13:513]: SHELL32::smileyfrustrated:HGetFolderPath returned: C:\Windows\Fonts
MSI (c) (8C:94) [18:59:13:514]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 20
MSI (c) (8C:94) [18:59:13:527]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (8C:94) [18:59:13:527]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (8C:94) [18:59:13:527]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (8C:94) [18:59:13:527]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (8C:94) [18:59:13:528]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Dave S'.
MSI (c) (8C:94) [18:59:13:528]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Hewlett-Packard'.
MSI (c) (8C:94) [18:59:13:528]: PROPERTY CHANGE: Adding Installed property. Its value is '2012/02/15 11:37:04'.
MSI (c) (8C:94) [18:59:13:528]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\3ff606.msi'.
MSI (c) (8C:94) [18:59:13:528]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\Print To Go.msi'.
MSI (c) (8C:94) [18:59:13:528]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (8C:smileyvery-happy:C) [18:59:13:530]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 21/02/2012  18:59:13 ===
MSI (c) (8C:94) [18:59:13:540]: Note: 1: 2205 2:  3: PatchPackage
MSI (c) (8C:94) [18:59:13:540]: Machine policy value 'DisableRollback' is 0
MSI (c) (8C:94) [18:59:13:540]: User policy value 'DisableRollback' is 0
MSI (c) (8C:94) [18:59:13:540]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (8C:94) [18:59:13:541]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (8C:94) [18:59:13:541]: Doing action: INSTALL
Action 18:59:13: INSTALL.
Action start 18:59:13: INSTALL.
MSI (c) (8C:94) [18:59:13:542]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (8C:94) [18:59:13:542]: Running UISequence
MSI (c) (8C:94) [18:59:13:542]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (8C:94) [18:59:13:542]: Skipping action: ISSetAllUsers (condition is false)
MSI (c) (8C:94) [18:59:13:542]: Doing action: AppSearch
Action 18:59:13: AppSearch. Searching for installed applications
Action start 18:59:13: AppSearch.
MSI (c) (8C:94) [18:59:13:543]: Note: 1: 2205 2:  3: AppSearch
MSI (c) (8C:94) [18:59:13:543]: Note: 1: 2228 2:  3: AppSearch 4: SELECT `Property`, `Signature_` FROM `AppSearch`
Action ended 18:59:13: AppSearch. Return value 0.
MSI (c) (8C:94) [18:59:13:543]: Skipping action: LaunchConditions (condition is false)
MSI (c) (8C:94) [18:59:13:543]: Doing action: RIM_SetProductName
Action 18:59:13: RIM_SetProductName.
Action start 18:59:13: RIM_SetProductName.
MSI (c) (8C:E0) [18:59:13:930]: Invoking remote custom action. DLL: C:\Users\DAVES~1\AppData\Local\Temp\MSIB479.tmp, Entrypoint: f4
MSI (c) (8C:smileyvery-happy:4) [18:59:13:935]: Cloaking enabled.
MSI (c) (8C:smileyvery-happy:4) [18:59:13:935]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (8C:smileyvery-happy:4) [18:59:13:935]: Connected to service for CA interface.
InstallShield 18:59:14: Running InstallScript function f4
InstallShield 18:59:14: Opening stream of file C:\Users\DAVES~1\AppData\Local\Temp\MSIB479.tmp
InstallShield 18:59:14: Extracting support file IsConfig.ini to C:\Users\DAVES~1\AppData\Local\Temp\{6BA5392E-0E28-4CF1-A51F-16996D25AC85}\IsConfig.ini
InstallShield 18:59:14: Extracted isconfig.ini to C:\Users\DAVES~1\AppData\Local\Temp\{6BA5392E-0E28-4CF1-A51F-16996D25AC85}\IsConfig.ini
InstallShield 18:59:14: Got '{847CC4C8-46DB-49B0-94ED-BA16F3FF8D4A}' for TempPathGuid from isconfig.ini
InstallShield 18:59:14: Attempting to use temp path 'C:\Users\DAVES~1\AppData\Local\Temp\{847CC4C8-46DB-49B0-94ED-BA16F3FF8D4A}'
InstallShield 18:59:14: Using new temp path
InstallShield 18:59:14: Cleaning up temp file C:\Users\DAVES~1\AppData\Local\Temp\{6BA5392E-0E28-4CF1-A51F-16996D25AC85}\IsConfig.ini
InstallShield 18:59:14: Using temp folder C:\Users\DAVES~1\AppData\Local\Temp\{847CC4C8-46DB-49B0-94ED-BA16F3FF8D4A}
InstallShield 18:59:14: Installing engine...
InstallShield 18:59:14: Using product language 1033
InstallShield 18:59:14: Detected X64 OS
InstallShield 18:59:14: Skipping optional support file _isuser_0x0409.dll
InstallShield 18:59:14: Setting script cmdline...
InstallShield 18:59:14: ProductCode is {330276BC-26CE-4204-AB25-A7517681198F}
InstallShield 18:59:14: Initializing Engine
InstallShield 18:59:15: Done Initializing...
InstallShield 18:59:15: Registering Msi Server...
MSI (c) (8C!64) [18:59:15:831]: Note: 1: 2732 2: 0
InstallShield 18:59:15: Invoking script function RIM_SetProductName
MSI (c) (8C!64) [18:59:15:850]: PROPERTY CHANGE: Modifying ProductName property. Its current value is 'Print To Go'. Its new value: 'Print To Go 1.0'.
InstallShield 18:59:15: CallScriptFunctionFromMsiCA() ends
Action ended 18:59:15: RIM_SetProductName. Return value 1.
MSI (c) (8C:94) [18:59:15:875]: Doing action: RIM_Init
Action 18:59:15: RIM_Init.
Action start 18:59:15: RIM_Init.
MSI (c) (8C:E8) [18:59:16:251]: Invoking remote custom action. DLL: C:\Users\DAVES~1\AppData\Local\Temp\MSIBD8E.tmp, Entrypoint: f3
InstallShield 18:59:16: Running InstallScript function f3
InstallShield 18:59:16: Opening stream of file C:\Users\DAVES~1\AppData\Local\Temp\MSIBD8E.tmp
InstallShield 18:59:16: Extracting support file IsConfig.ini to C:\Users\DAVES~1\AppData\Local\Temp\{5F2986C6-FEA4-4090-B5EB-E73478D8BAF4}\IsConfig.ini
InstallShield 18:59:16: Extracted isconfig.ini to C:\Users\DAVES~1\AppData\Local\Temp\{5F2986C6-FEA4-4090-B5EB-E73478D8BAF4}\IsConfig.ini
InstallShield 18:59:16: Got '{847CC4C8-46DB-49B0-94ED-BA16F3FF8D4A}' for TempPathGuid from isconfig.ini
InstallShield 18:59:16: Attempting to use temp path 'C:\Users\DAVES~1\AppData\Local\Temp\{847CC4C8-46DB-49B0-94ED-BA16F3FF8D4A}'
InstallShield 18:59:16: Using new temp path
InstallShield 18:59:16: Cleaning up temp file C:\Users\DAVES~1\AppData\Local\Temp\{5F2986C6-FEA4-4090-B5EB-E73478D8BAF4}\IsConfig.ini
InstallShield 18:59:16: Using temp folder C:\Users\DAVES~1\AppData\Local\Temp\{847CC4C8-46DB-49B0-94ED-BA16F3FF8D4A}
InstallShield 18:59:16: Installing engine...
InstallShield 18:59:16: Using product language 1033
InstallShield 18:59:16: Detected X64 OS
InstallShield 18:59:16: Skipping optional support file _isuser_0x0409.dll
InstallShield 18:59:16: Setting script cmdline...
InstallShield 18:59:16: ProductCode is {330276BC-26CE-4204-AB25-A7517681198F}
InstallShield 18:59:16: Initializing Engine
InstallShield 18:59:16: Done Initializing...
InstallShield 18:59:16: Registering Msi Server...
MSI (c) (8C!DC) [18:59:16:711]: Note: 1: 2732 2: 0
InstallShield 18:59:16: Invoking script function RIM_Init
RIM: Found country in registry: CA_English
RIM: Found country in ComboBox table; setting CountrySelection to CA_English
MSI (c) (8C!DC) [18:59:16:731]: PROPERTY CHANGE: Modifying CountrySelection property. Its current value is 'US'. Its new value: 'CA_English'.
InstallShield 18:59:16: CallScriptFunctionFromMsiCA() ends
MSI (c) (8C!DC) [18:59:16:745]: Leaked MSIHANDLE (48) of type 790531 for thread 988
MSI (c) (8C!DC) [18:59:16:745]: Leaked MSIHANDLE (47) of type 790531 for thread 988
MSI (c) (8C!DC) [18:59:16:745]: Leaked MSIHANDLE (46) of type 790540 for thread 988
MSI (c) (8C!DC) [18:59:16:745]: Leaked MSIHANDLE (44) of type 790531 for thread 988
Action ended 18:59:16: RIM_Init. Return value 1.
MSI (c) (8C:94) [18:59:16:756]: Doing action: SetupInitialization
Action 18:59:16: SetupInitialization.
Action start 18:59:16: SetupInitialization.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.
Action 18:59:16: SetupInitialization. Dialog created
Action ended 18:59:16: SetupInitialization. Return value 1.
MSI (c) (8C:94) [18:59:16:827]: Doing action: FindRelatedProducts
Action 18:59:16: FindRelatedProducts. Searching for related applications
Action start 18:59:16: FindRelatedProducts.
MSI (c) (8C:94) [18:59:16:831]: Skipping FindRelatedProducts action: not run in maintenance mode
Action ended 18:59:16: FindRelatedProducts. Return value 0.
MSI (c) (8C:94) [18:59:16:831]: Skipping action: ISPreventDowngrade (condition is false)
MSI (c) (8C:94) [18:59:16:831]: Skipping action: CCPSearch (condition is false)
MSI (c) (8C:94) [18:59:16:831]: Skipping action: RMCCPSearch (condition is false)
MSI (c) (8C:94) [18:59:16:831]: Doing action: ValidateProductID
Action 18:59:16: ValidateProductID.
Action start 18:59:16: ValidateProductID.
Action ended 18:59:16: ValidateProductID. Return value 1.
MSI (c) (8C:94) [18:59:16:833]: Doing action: CostInitialize
Action 18:59:16: CostInitialize. Computing space requirements
Action start 18:59:16: CostInitialize.
MSI (c) (8C:94) [18:59:16:836]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (8C:94) [18:59:16:841]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (c) (8C:94) [18:59:16:842]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 18:59:16: CostInitialize. Return value 1.
MSI (c) (8C:94) [18:59:16:842]: Doing action: FileCost
Action 18:59:16: FileCost. Computing space requirements
Action start 18:59:16: FileCost.
MSI (c) (8C:94) [18:59:16:845]: Note: 1: 2205 2:  3: MsiAssembly
MSI (c) (8C:94) [18:59:16:845]: Note: 1: 2205 2:  3: Registry
MSI (c) (8C:94) [18:59:16:845]: Note: 1: 2205 2:  3: Registry
MSI (c) (8C:94) [18:59:16:845]: Note: 1: 2205 2:  3: Class
MSI (c) (8C:94) [18:59:16:845]: Note: 1: 2205 2:  3: Extension
MSI (c) (8C:94) [18:59:16:845]: Note: 1: 2205 2:  3: TypeLib
Action ended 18:59:16: FileCost. Return value 1.
MSI (c) (8C:94) [18:59:16:845]: Doing action: IsolateComponents
Action 18:59:16: IsolateComponents.
Action start 18:59:16: IsolateComponents.
Action ended 18:59:16: IsolateComponents. Return value 0.
MSI (c) (8C:94) [18:59:16:848]: Doing action: setUserProfileNT
Action 18:59:16: setUserProfileNT.
Action start 18:59:16: setUserProfileNT.
MSI (c) (8C:94) [18:59:16:850]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\Dave S'.
Action ended 18:59:16: setUserProfileNT. Return value 1.
MSI (c) (8C:94) [18:59:16:850]: Skipping action: SetAllUsersProfileNT (condition is false)
MSI (c) (8C:94) [18:59:16:850]: Doing action: setAllUsersProfile2K
Action 18:59:16: setAllUsersProfile2K.
Action start 18:59:16: setAllUsersProfile2K.
MSI (c) (8C:94) [18:59:16:853]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.
Action ended 18:59:16: setAllUsersProfile2K. Return value 1.
MSI (c) (8C:94) [18:59:16:853]: Skipping action: ResolveSource (condition is false)
MSI (c) (8C:94) [18:59:16:853]: Doing action: CostFinalize
Action 18:59:16: CostFinalize. Computing space requirements
Action start 18:59:16: CostFinalize.
MSI (c) (8C:94) [18:59:16:856]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (8C:94) [18:59:16:856]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (8C:94) [18:59:16:856]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (8C:94) [18:59:16:856]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (8C:94) [18:59:16:856]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (8C:94) [18:59:16:856]: Note: 1: 2205 2:  3: MsiAssembly
MSI (c) (8C:94) [18:59:16:856]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
MSI (c) (8C:94) [18:59:16:856]: PROPERTY CHANGE: Adding GS property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\gs'.
MSI (c) (8C:94) [18:59:16:857]: PROPERTY CHANGE: Adding INSTALLDIR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go'.
MSI (c) (8C:94) [18:59:16:857]: PROPERTY CHANGE: Adding AMD64.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\AMD64'.
MSI (c) (8C:94) [18:59:16:858]: PROPERTY CHANGE: Adding DRIVER.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver'.
MSI (c) (8C:94) [18:59:16:858]: PROPERTY CHANGE: Adding I386.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\I386'.
MSI (c) (8C:94) [18:59:16:859]: PROPERTY CHANGE: Adding CA.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\ca'.
MSI (c) (8C:94) [18:59:16:859]: PROPERTY CHANGE: Adding CS.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\cs'.
MSI (c) (8C:94) [18:59:16:860]: PROPERTY CHANGE: Adding DA.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\da'.
MSI (c) (8C:94) [18:59:16:860]: PROPERTY CHANGE: Adding DE.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\de'.
MSI (c) (8C:94) [18:59:16:860]: PROPERTY CHANGE: Adding EL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\el'.
MSI (c) (8C:94) [18:59:16:861]: PROPERTY CHANGE: Adding EN_GB.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\en-GB'.
MSI (c) (8C:94) [18:59:16:861]: PROPERTY CHANGE: Adding EN_US.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\en-US'.
MSI (c) (8C:94) [18:59:16:861]: PROPERTY CHANGE: Adding ES_DO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\es-DO'.
MSI (c) (8C:94) [18:59:16:861]: PROPERTY CHANGE: Adding ES.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\es'.
MSI (c) (8C:94) [18:59:16:862]: PROPERTY CHANGE: Adding EU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\eu'.
MSI (c) (8C:94) [18:59:16:862]: PROPERTY CHANGE: Adding FR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\fr'.
MSI (c) (8C:94) [18:59:16:862]: PROPERTY CHANGE: Adding HR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\hr'.
MSI (c) (8C:94) [18:59:16:862]: PROPERTY CHANGE: Adding HU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\hu'.
MSI (c) (8C:94) [18:59:16:863]: PROPERTY CHANGE: Adding ID.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\id'.
MSI (c) (8C:94) [18:59:16:863]: PROPERTY CHANGE: Adding IT.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\it'.
MSI (c) (8C:94) [18:59:16:863]: PROPERTY CHANGE: Adding NL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\nl'.
MSI (c) (8C:94) [18:59:16:863]: PROPERTY CHANGE: Adding NO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\no'.
MSI (c) (8C:94) [18:59:16:864]: PROPERTY CHANGE: Adding PL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\pl'.
MSI (c) (8C:94) [18:59:16:864]: PROPERTY CHANGE: Adding PT_BR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\pt-BR'.
MSI (c) (8C:94) [18:59:16:864]: PROPERTY CHANGE: Adding PT.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\pt'.
MSI (c) (8C:94) [18:59:16:864]: PROPERTY CHANGE: Adding RO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\ro'.
MSI (c) (8C:94) [18:59:16:864]: PROPERTY CHANGE: Adding RU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\ru'.
MSI (c) (8C:94) [18:59:16:865]: PROPERTY CHANGE: Adding SV.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\sv'.
MSI (c) (8C:94) [18:59:16:865]: PROPERTY CHANGE: Adding TR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\tr'.
MSI (c) (8C:94) [18:59:16:865]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (8C:94) [18:59:16:867]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (c) (8C:94) [18:59:16:867]: PROPERTY CHANGE: Modifying USERPROFILE property. Its current value is 'C:\Users\Dave S'. Its new value: 'C:\Users\Dave S\'.
MSI (c) (8C:94) [18:59:16:867]: PROPERTY CHANGE: Adding RESEARCHINMOTION.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\'.
MSI (c) (8C:94) [18:59:16:867]: PROPERTY CHANGE: Adding PRINTTOGO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying INSTALLDIR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying TR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\tr'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\tr\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying SV.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\sv'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\sv\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying RU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\ru'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\ru\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying RO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\ro'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\ro\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying PT_BR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\pt-BR'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\pt-BR\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying PT.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\pt'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\pt\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying PL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\pl'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\pl\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying NO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\no'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\no\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying NL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\nl'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\nl\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying IT.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\it'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\it\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying ID.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\id'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\id\'.
MSI (c) (8C:94) [18:59:16:868]: PROPERTY CHANGE: Modifying HU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\hu'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\hu\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying HR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\hr'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\hr\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying FR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\fr'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\fr\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying EU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\eu'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\eu\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying ES_DO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\es-DO'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\es-DO\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying ES.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\es'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\es\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying EN_US.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\en-US'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\en-US\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying EN_GB.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\en-GB'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\en-GB\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying EL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\el'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\el\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying DE.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\de'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\de\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying DA.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\da'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\da\'.
MSI (c) (8C:94) [18:59:16:869]: PROPERTY CHANGE: Modifying CS.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\cs'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\cs\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Modifying CA.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\ca'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\ca\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Modifying DRIVER.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Modifying I386.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\I386'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\I386\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Modifying AMD64.933479C5_48C6_4B2C_84AD_E273A7A8DB47 property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\AMD64'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\Driver\AMD64\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Adding RESEARCH_IN_MOTION property. Its value is 'C:\Program Files (x86)\Research In Motion\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Adding PRINT_TO_GO property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Modifying GS property. Its current value is 'C:\Program Files (x86)\Research In Motion\Print To Go\gs'. Its new value: 'C:\Program Files (x86)\Research In Motion\Print To Go\gs\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Adding ISYourDataBaseDir property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Database\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Adding DATABASEDIR property. Its value is 'C:\Program Files (x86)\Research In Motion\Print To Go\Database\'.
MSI (c) (8C:94) [18:59:16:870]: PROPERTY CHANGE: Modifying ALLUSERSPROFILE property. Its current value is 'C:\ProgramData'. Its new value: 'C:\ProgramData\'.
MSI (c) (8C:94) [18:59:16:870]: Target path resolution complete. Dumping Directory table...
MSI (c) (8C:94) [18:59:16:870]: Note: target paths subject to change (via custom actions or browsing)
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: TARGETDIR    , Object: C:\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: StartMenuShortcutDir.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: NULL
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: USERPROFILE    , Object: C:\Users\Dave S\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: SystemFolder    , Object: C:\Windows\SysWOW64\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: ProgramFilesFolder    , Object: C:\Program Files (x86)\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: RESEARCHINMOTION.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: PRINTTOGO.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: INSTALLDIR.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: TR.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\tr\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: SV.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\sv\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: RU.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\ru\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: RO.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\ro\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: PT_BR.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\pt-BR\
MSI (c) (8C:94) [18:59:16:870]: Dir (target): Key: PT.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\pt\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: PL.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\pl\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: NO.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\no\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: NL.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\nl\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: IT.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\it\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: ID.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\id\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: HU.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\hu\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: HR.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\hr\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: FR.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\fr\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: EU.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\eu\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: ES_DO.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\es-DO\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: ES.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\es\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: EN_US.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\en-US\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: EN_GB.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\en-GB\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: EL.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\el\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: DE.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\de\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: DA.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\da\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: CS.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\cs\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: CA.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\ca\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: DRIVER.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\Driver\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: I386.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\Driver\I386\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: AMD64.933479C5_48C6_4B2C_84AD_E273A7A8DB47    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\Driver\AMD64\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: RESEARCH_IN_MOTION    , Object: C:\Program Files (x86)\Research In Motion\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: PRINT_TO_GO    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: INSTALLDIR    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: GS    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\gs\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: ISYourDataBaseDir    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\Database\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: DATABASEDIR    , Object: C:\Program Files (x86)\Research In Motion\Print To Go\Database\
MSI (c) (8C:94) [18:59:16:871]: Dir (target): Key: ALLUSERSPROFILE    , Object: C:\ProgramData\
Action ended 18:59:16: CostFinalize. Return value 1.
MSI (c) (8C:94) [18:59:16:872]: Doing action: MigrateFeatureStates
Action 18:59:16: MigrateFeatureStates. Migrating feature states from related applications
Action start 18:59:16: MigrateFeatureStates.
MSI (c) (8C:94) [18:59:16:875]: Skipping MigrateFeatureStates action: not run in maintenance mode
Action ended 18:59:16: MigrateFeatureStates. Return value 0.
MSI (c) (8C:94) [18:59:16:875]: Skipping action: PatchWelcome (condition is false)
MSI (c) (8C:94) [18:59:16:875]: Skipping action: InstallWelcome (condition is false)
MSI (c) (8C:94) [18:59:16:875]: Skipping action: SetupResume (condition is false)
MSI (c) (8C:94) [18:59:16:875]: Doing action: MaintenanceWelcome
Action 18:59:16: MaintenanceWelcome.
Action start 18:59:16: MaintenanceWelcome.
Action 18:59:16: MaintenanceWelcome. Dialog created
MSI (c) (8C:C8) [18:59:16:905]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (c) (8C:C8) [18:59:16:907]: Note: 1: 2205 2:  3: Registry
MSI (c) (8C:C8) [18:59:16:907]: Note: 1: 2205 2:  3: BindImage
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: ProgId
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: PublishComponent
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: SelfReg
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: Extension
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: Font
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: Shortcut
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: Class
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2205 2:  3: TypeLib
MSI (c) (8C:C8) [18:59:16:908]: Note: 1: 2727 2:  
Info 2898.For MSSWhiteSerif8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898.For MSSansBoldWhite8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898.For MSSansBold8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Action 18:59:18: MaintenanceType. Dialog created
MSI (c) (8C:smileyvery-happy:C) [18:59:20:255]: PROPERTY CHANGE: Modifying ProgressType0 property. Its current value is 'install'. Its new value: 'Repair'.
MSI (c) (8C:smileyvery-happy:C) [18:59:20:255]: PROPERTY CHANGE: Modifying ProgressType1 property. Its current value is 'Installing'. Its new value: 'Repairing'.
MSI (c) (8C:smileyvery-happy:C) [18:59:20:255]: PROPERTY CHANGE: Modifying ProgressType2 property. Its current value is 'installed'. Its new value: 'repairs'.
MSI (c) (8C:smileyvery-happy:C) [18:59:20:255]: PROPERTY CHANGE: Modifying ProgressType3 property. Its current value is 'installs'. Its new value: 'repairs'.
MSI (c) (8C:smileyvery-happy:C) [18:59:20:255]: PROPERTY CHANGE: Adding REINSTALLMODE property. Its value is 'omus'.
MSI (c) (8C:smileyvery-happy:C) [18:59:20:261]: Note: 1: 2205 2:  3: _RemoveFilePath
MSI (c) (8C:smileyvery-happy:C) [18:59:20:579]: Note: 1: 2756 2: StartMenuShortcutDir.933479C5_48C6_4B2C_84AD_E273A7A8DB47
MSI (c) (8C:smileyvery-happy:C) [18:59:20:708]: Note: 1: 2727 2:  
Action 18:59:20: ReadyToInstall. Dialog created
MSI (c) (8C:smileyvery-happy:C) [18:59:21:234]: Note: 1: 2727 2:  
MSI (c) (8C:smileyvery-happy:C) [18:59:21:749]: Note: 1: 2727 2:  
MSI (c) (8C:smileyvery-happy:C) [18:59:22:264]: Note: 1: 2727 2:  
MSI (c) (8C:smileyvery-happy:C) [18:59:22:359]: PROPERTY CHANGE: Modifying ProgressType1 property. Its current value is 'Repairing'. Its new value: 'Installing'.
MSI (c) (8C:smileyvery-happy:C) [18:59:22:359]: PROPERTY CHANGE: Modifying ProgressType2 property. Its current value is 'repairs'. Its new value: 'installed'.
MSI (c) (8C:smileyvery-happy:C) [18:59:22:359]: PROPERTY CHANGE: Modifying ProgressType3 property. Its current value is 'repairs'. Its new value: 'installs'.
Action ended 18:59:22: MaintenanceWelcome. Return value 1.
MSI (c) (8C:94) [18:59:22:368]: Doing action: SetupProgress
Action 18:59:22: SetupProgress.
Action start 18:59:22: SetupProgress.
Action 18:59:22: SetupProgress. Dialog created
Action ended 18:59:22: SetupProgress. Return value 1.
MSI (c) (8C:94) [18:59:22:439]: Doing action: ExecuteAction
Action 18:59:22: ExecuteAction.
Action start 18:59:22: ExecuteAction.
MSI (c) (8C:94) [18:59:22:442]: PROPERTY CHANGE: Adding SECONDSEQUENCE property. Its value is '1'.
MSI (c) (8C:94) [18:59:22:443]: Note: 1: 1500
Error 1500.Another installation is in progress. You must complete that installation before continuing this one.
MSI (c) (8C:94) [18:59:30:076]: Product: Print To Go 1.0 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.

MSI (c) (8C:94) [18:59:30:087]: Note: 1: 1602
Are you sure you want to cancel?
MSI (c) (8C:94) [18:59:31:212]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 18:59:31: ExecuteAction. Return value 2.
MSI (c) (8C:94) [18:59:31:219]: Doing action: SetupInterrupted
Action 18:59:31: SetupInterrupted.
Action start 18:59:31: SetupInterrupted.
Action 18:59:31: SetupInterrupted. Dialog created
MSI (c) (8C:smileyvery-happy:C) [18:59:36:503]: PROPERTY CHANGE: Adding ISSHOWMSILOG property. Its value is '1'.
MSI (c) (8C:smileyvery-happy:C) [18:59:37:631]: Doing action: ShowMsiLog
Action 18:59:37: ShowMsiLog.
Action start 18:59:37: ShowMsiLog.
Action ended 18:59:37: SetupInterrupted. Return value 2.
Action ended 18:59:37: INSTALL. Return value 2.
Action ended 18:59:37: ShowMsiLog. Return value 0.
MSI (c) (8C:94) [18:59:37:806]: Destroying RemoteAPI object.
MSI (c) (8C:smileyvery-happy:4) [18:59:37:807]: Custom Action Manager thread ending.
Property(C): DiskPrompt = [1]
Property(C): UpgradeCode = {D47E0FF2-F3C1-4D77-A070-444A264A94B7}
Property(C): ProductCode = {330276BC-26CE-4204-AB25-A7517681198F}
Property(C): Installed = 2012/02/15 11:37:04
Property(C): REINSTALLMODE = omus
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): OutOfDiskSpace = 0
Property(C): CostingComplete = 1
Property(C): ROOTDRIVE = C:\
Property(C): EXECUTEACTION = INSTALL
Property(C): ACTION = INSTALL
Property(C): UILevel = 5
Property(C): VersionHandler = 5.00
Property(C): OriginalDatabase = C:\Users\DAVES~1\AppData\Local\Temp\{2A784482-166D-4DBB-9531-72C1F2B4BA4A}\Print To Go.msi
Property(C): DATABASE = C:\Windows\Installer\3ff606.msi
Property(C): Privileged = 1
Property(C): MsiRunningElevated = 1
Property(C): RedirectedDllSupport = 2
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): Date = 21/02/2012
Property(C): Time = 18:59:37
Property(C): TTCSupport = 1
Property(C): ColorBits = 32
Property(C): TextInternalLeading = 4
Property(C): TextHeight = 20
Property(C): BorderSide = 1
Property(C): BorderTop = 1
Property(C): CaptionHeight = 24
Property(C): ScreenY = 768
Property(C): ScreenX = 1366
Property(C): VersionNT = 601
Property(C): TARGETDIR = C:\
Property(C): ALLUSERSPROFILE = C:\ProgramData\
Property(C): SystemLanguageID = 4105
Property(C): ComputerName = DAVES-PC
Property(C): UserLanguageID = 4105
Property(C): UserSID = S-1-5-21-2135313839-3796650133-2321687632-1000
Property(C): LogonUser = Dave S
Property(C): MsiTrueAdminUser = 1
Property(C): ISYourDataBaseDir = C:\Program Files (x86)\Research In Motion\Print To Go\Database\
Property(C): DATABASEDIR = C:\Program Files (x86)\Research In Motion\Print To Go\Database\
Property(C): AdminUser = 1
Property(C): VirtualMemory = 5531
Property(C): PhysicalMemory = 3999
Property(C): Intel = 6
Property(C): INSTALLDIR = C:\Program Files (x86)\Research In Motion\Print To Go\
Property(C): GS = C:\Program Files (x86)\Research In Motion\Print To Go\gs\
Property(C): Msix64 = 6
Property(C): PRINT_TO_GO = C:\Program Files (x86)\Research In Motion\Print To Go\
Property(C): MsiAMD64 = 6
Property(C): ShellAdvtSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): GPTSupport = 1
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): RESEARCH_IN_MOTION = C:\Program Files (x86)\Research In Motion\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): MyPicturesFolder = C:\Users\Dave S\Pictures\
Property(C): LocalAppDataFolder = C:\Users\Dave S\AppData\Local\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): SendToFolder = C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): USERPROFILE = C:\Users\Dave S\
Property(C): RecentFolder = C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): PrintHoodFolder = C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): DRIVER.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\Driver\
Property(C): INSTALLDIR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\
Property(C): AMD64.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\Driver\AMD64\
Property(C): PRINTTOGO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\
Property(C): CA.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\ca\
Property(C): CS.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\cs\
Property(C): DA.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\da\
Property(C): DE.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\de\
Property(C): EL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\el\
Property(C): EN_GB.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\en-GB\
Property(C): EN_US.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\en-US\
Property(C): ES.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\es\
Property(C): ES_DO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\es-DO\
Property(C): EU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\eu\
Property(C): FR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\fr\
Property(C): HR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\hr\
Property(C): HU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\hu\
Property(C): I386.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\Driver\I386\
Property(C): ID.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\id\
Property(C): RESEARCHINMOTION.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\
Property(C): IT.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\it\
Property(C): NL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\nl\
Property(C): NO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\no\
Property(C): PL.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\pl\
Property(C): PT.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\pt\
Property(C): PT_BR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\pt-BR\
Property(C): RO.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\ro\
Property(C): RU.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\ru\
Property(C): SV.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\sv\
Property(C): TR.933479C5_48C6_4B2C_84AD_E273A7A8DB47 = C:\Program Files (x86)\Research In Motion\Print To Go\tr\
Property(C): VersionNT64 = 601
Property(C): PersonalFolder = C:\Users\Dave S\Desktop\Documents\
Property(C): NetHoodFolder = C:\Users\Dave S\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): FavoritesFolder = C:\Users\Dave S\Favorites\
Property(C): AppDataFolder = C:\Users\Dave S\AppData\Roaming\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): TempFolder = C:\Users\DAVES~1\AppData\Local\Temp\
Property(C): RemoteAdminTS = 1
Property(C): System64Folder = C:\Windows\system32\
Property(C): WindowsVolume = C:\
Property(C): WindowsFolder = C:\Windows\
Property(C): MsiNTSuitePersonal = 1
Property(C): MsiNTProductType = 1
Property(C): ServicePackLevelMinor = 0
Property(C): ISCHECKFORPRODUCTUPDATES = 1
Property(C): CountrySelection = CA_English
Property(C): ApplicationUsers = AllUsers
Property(C): AgreeToLicense = No
Property(C): AgreeToLicense2 = No
Property(C): AgreeToLicense3 = No
Property(C): _IsMaintenance = Reinstall
Property(C): RestartManagerOption = CloseRestart
Property(C): SetupType = Typical
Property(C): _IsSetupTypeMin = Typical
Property(C): Display_IsBitmapDlg = 1
Property(C): ALLUSERS = 1
Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(C): ServicePackLevel = 1
Property(C): ARPURLINFOABOUT = http://www.rim.com
Property(C): DWUSINTERVAL = 30
Property(C): DWUSLINK = CEBC9728991BD0F83EACD718D90C978FC9AB408F695C80D8CE8CF7AFDE9C77DF9E9CD0BF6EAC
Property(C): DefaultUIFont = Tahoma8
Property(C): DialogCaption = InstallShield for Windows Installer
Property(C): DisplayNameCustom = Custom
Property(C): DisplayNameMinimal = Minimal
Property(C): DisplayNameTypical = Typical
Property(C): ErrorDialog = SetupError
Property(C): INSTALLLEVEL = 100
Property(C): ISVROOT_PORT_NO = 0
Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(C): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.
Property(C): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...
Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(C): IS_SQLSERVER_AUTHENTICATION = 0
Property(C): IS_SQLSERVER_USERNAME = sa
Property(C): InstallChoice = AR
Property(C): LICENSEPARTNUM = 1
Property(C): Manufacturer = Research In Motion
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(C): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(C): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(C): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(C): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(C): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(C): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(C): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(C): ProductID = none
Property(C): ProductLanguage = 1033
Property(C): ProductName = Print To Go 1.0
Property(C): ProductVersion = 1.0.143.0
Property(C): ProgressType0 = Repair
Property(C): ProgressType1 = Installing
Property(C): ProgressType2 = installed
Property(C): ProgressType3 = installs
Property(C): RIMSLAIndex = 1
Property(C): RebootYesNo = Yes
Property(C): ReinstallModeText = omus
Property(C): SecureCustomProperties = USERNAME;COMPANYNAME;ISX_SERIALNUM;SUPPORTDIR;INSTALLDIR;CountrySelection;AgreeToLicense2;AgreeToLicense3;OLDER_VERSION_INSTALLED;ISFOUNDNEWERPRODUCTVERSION
Property(C): USESINGLELICENSE = 1
Property(C): SETUPEXENAME = PrintToGo-WindowsDesktop-1.0.143(1).exe
Property(C): MsiLogFileLocation = C:\Users\DAVES~1\AppData\Local\Temp\BB_PrintToGo.log
Property(C): WindowsBuild = 7601
Property(C): VersionMsi = 5.00
Property(C): VersionDatabase = 200
Property(C): CLIENTPROCESSID = 2444
Property(C): CLIENTUILEVEL = 0
Property(C): CURRENTDIRECTORY = C:\Program Files (x86)\Mozilla Firefox
Property(C): PRODUCTLANGUAGE = 0
Property(C): ProductToBeRegistered = 1
Property(C): COMPANYNAME = Hewlett-Packard
Property(C): USERNAME = Dave S
Property(C): ProductState = 5
Property(C): TRANSFORMS = C:\Windows\Installer\{330276BC-26CE-4204-AB25-A7517681198F}\1033.MST
Property(C): SETUPEXEDIR = C:\Users\Dave S\Downloads
Property(C): PackageCode = {05D8D391-D36F-4450-89F7-FF443BF1CC51}
Property(C): ISSHOWMSILOG = 1
=== Logging stopped: 21/02/2012  18:59:37 ===
MSI (c) (8C:94) [18:59:37:841]: Note: 1: 1729
MSI (c) (8C:94) [18:59:37:841]: Product: Print To Go 1.0 -- Configuration failed.

MSI (c) (8C:94) [18:59:37:843]: Windows Installer reconfigured the product. Product Name: Print To Go 1.0. Product Version: 1.0.143.0. Product Language: 1033. Manufacturer: Research In Motion. Reconfiguration success or error status: 1602.

MSI (c) (8C:94) [18:59:37:847]: Grabbed execution mutex.
MSI (c) (8C:94) [18:59:37:847]: Cleaning up uninstalled install packages, if any exist
MSI (c) (8C:94) [18:59:37:849]: MainEngineThread is returning 1602
=== Verbose logging stopped: 21/02/2012  18:59:37 ===


Contributor
Posts: 12
Registered: ‎07-22-2011
My Device: PlayBook with Torch 9810 - Love the Torch !!!
My Carrier: Rogers

Re: Print to Go - installation hangs

I am having the same problem.

 

Could this be something specific to HP printers because that is what I have and I see you have the same printer ???????????

 

Paul

New Contributor
Posts: 2
Registered: ‎02-22-2012
My Device: Playbook 16GB, Bold 9900
My Carrier: Telus

Re: Print to Go - installation hangs

[ Edited ]

Same problem here, and I have a Canon MFC, so this is not HP-specific.

Tried to uninstall with Revo, but I still get the same error 1500, which means I'm stuck.:Helpsmilie:

 

edit: I could manage to do another install attempt by closing the windows installer process, then deleting the BB_printtogo log file in the appdata/local/temp directory. But the results are the same...still hangs.

 

I'm running Win7 32-bit, BTW.

New Member
Posts: 1
Registered: ‎02-23-2012
My Device: Playbook
My Carrier: Sprint

Re: Print to Go - installation hangs

I was experiencing the PrintToGo application hanging during installation on my Windows Vista machine. Then, after much troubleshooting and inspecting the logs, I figured out that it was hanging on the "net start spooler" command in the install script. Then, I noticed that the net command was hung in task manager. I was able to complete the install by terminating that running process. After doing that, the install routine "un-froze" and reported successful installation and the PrintToGo printer was present under printers. Not sure if you are having the same problem but check your task manager for any running net* processes when the install routing hangs.
Contributor
Posts: 12
Registered: ‎07-22-2011
My Device: PlayBook with Torch 9810 - Love the Torch !!!
My Carrier: Rogers

Re: Print to Go - installation hangs

Ok, I have it installed now.  

Here is what I did:

1. Reboot machine

2. Re-run application and select Remove

3. Reboot machine

4. Start installation as soon as machine boots - as soon as the desktop shows up

 

Not very scientific, but it worked.  That was the good news.  The bad news is that after entering the PlayBook password twice to connect to my PlayBook, I received the same answer twice:

 

Print Error

 

Connection to your BlackBerry PlayBook tablet failed ........

 

Driver version 1.0.143.0

 

It seems the software found my tablet but could not send the file.  As I said, I retried twice.  When I reset the password on the PlayBook, my PC new that the password was wrong when I tried to connect but when I corrected the password on the PC, it still didn't work.

 

In summary, I seem to have it installed ok and the PC software can find my tablet but it cannot send the file.  Just an FYI, I am not using VPN, which the error message says will prevent sending files.

New Contributor
Posts: 3
Registered: ‎02-21-2012
My Device: Playbook - 16GB
My Carrier: Telus

Re: Print to Go - installation hangs

Many thanks.  This is a good work-around. I had 2 net processes running. Cancelling Net and then Net(1) let the installation complete.

New Contributor
Posts: 2
Registered: ‎02-22-2012
My Device: Playbook 16GB, Bold 9900
My Carrier: Telus

Re: Print to Go - installation hangs

Thanks...that did the trick for me as well, and Print2Go now works.

New Member
Posts: 1
Registered: ‎02-23-2012
My Device: Playbook 16GB
My Carrier: N/A

Re: Print to Go - installation hangs

On my WinXP 32bit O/S, I had both Net and Net1 running as processes, and shutting down Net allowed the installation to proceed successfully.  Thanks for the help.

New Contributor
Posts: 3
Registered: ‎05-12-2008
My Device: Bold 9900, PlayBook

Re: Print to Go - installation hangs

My Win7/32-bit installed and worked fine.  But on a 2nd computer running Win7/64-bit it installed, but hangs on printing.  I did not see the Net issues mentioned above.

Visitor
Posts: 1
Registered: ‎05-09-2012
My Device: torch 9800
My Carrier: wind hellas

Re: Print to Go - installation hangs

tks alot