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New Contributor
MahmoudElsiginy
Posts: 2
Registered: ‎04-25-2013
My Device: Blackberry Torch 9800

Problem with BBM

I have a problem with my blackberry Messenger , when I put a new display picture it doesn't appear to my contacts
New Contributor
MahmoudElsiginy
Posts: 2
Registered: ‎04-25-2013
My Device: Blackberry Torch 9800

Re: Problem with BBM

Please help me ! I wanna update my display picture
JSanders
Posts: 86,610
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with BBM

Be patient. This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. We are users just like you, we aren't paid and forum courtesy is to allow 24 hours for a reply before getting all hot and bothered.

 

For your BBM Avatar, you can't see it, or your contacts cannot see your avatar?

That is simply a server slowdown, it should appear to others in a few hours. If it does not, try making a simple one character change in your BBMessenger name. For example, if your BBM name were to be "BobSmith", change it to "BobSmith 9800" and that sometimes will initiate the name change AND avatar sync to others.




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