Downloaded applications for BlackBerry® Smartphones and Tablets

[donnabelmartie]

Hi all,

Just wondering what's best to reset a blackberry. Using Quick Pull app or a manual battery pull? I do a reset before I use social networking apps such as facebook and twitter so the connection would be fast. Slow connection problems are known to my carrier (Globe). Does updating service books will do the trick too?

[sdgardne]

Hi there,

You've got quite a few different things all mixed up in that short post...let me see if I can parse it correctly...

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donnabelmartie wrote:

Just wondering what's best to reset a blackberry. Using Quick Pull app or a manual battery pull?

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"Best" is a bit of a judgment. QP does a fine job of simulating a true battery pull, but it definitely is not a full battery pull. So, depending on the circumstance, "best" might be either one. In general, I find that QP is fine most of the time...say 90% of the time, I'd guess.

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donnabelmartie wrote:

I do a reset before I use social networking apps such as facebook and twitter so the connection would be fast. 

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Well, that shouldn't be necessary, especially on such a new device...but I can't tell what's going on with that limited information. What OS level are you running?

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donnabelmartie wrote:

Slow connection problems are known to my carrier (Globe).

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OK...so they are formally working on that...good.

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donnabelmartie wrote:

Does updating service books will do the trick too?

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Do what trick? The same as a reboot? No...not at all.

Good luck and let us know!

[donnabelmartie]

Hello,

Thanks for sparing time to answer my questions. Very much appreciated!

My OS is 6 version 666. It is the latest.

What I mean with service books is that the connection would be fast once it has been updated?

Again, thank you!

[sdgardne]

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donnabelmartie wrote:

What I mean with service books is that the connection would be fast once it has been updated?

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If the root cause of the problem is a corrupt Service Book, then yes this could help. But if the root of the problem is something else, then this would make no difference.

Good luck!

[donnabelmartie]

How will I know if the service book is corrrupt?

[iansantos]

You can safety delete all Service book. After you delete it run a quick pull/Battery pull.

About your signal, what actually see in your signal, It is 3G with BB logo, EDGE or GPRS? If your signal is in GPRS you will suffer slow connection.

[donnabelmartie]

I suffer slow connection even in 3G signal. That's why I refresh the connection by re-registering through the host routing table then do a quick pull afterwards. It kinda helps though. If you know other network connection troubleshoot tips, I'd gladly hear it.