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Question111605
Posts: 1
Registered: ‎09-02-2009
My Device: Not Specified

Regarding order number xxxx. What is my registrati...

[ Edited ]

Regarding order number XXXXXXXXXXXXXXX. What is my registration code for this app. I have not received it. Please Contact Me. This is my 5th attempt at getting help.Also, this technical support does not recognize my pin. My pin is XXXXXXXXXXXX

 

 

(removed order # and PIN #)

Message Edited by SmoothRider on 09-03-2009 10:04 AM
Message Edited by Jonathan_K on 09-03-2009 11:17 AM
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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Regarding order number xxxx. What is my registrati...

[ Edited ]

Question111605 wrote:

Regarding order number XXXXXXXXXXXXXXX. What is my registration code for this app. I have not received it. Please Contact Me. This is my 5th attempt at getting help. Also, this technical support does not recognize my pin. My pin is XXXXXXXXXXXX

 

 

(removed order # and PIN #)

Message Edited by SmoothRider on 09-03-2009 10:04 AM

Hi there!

 

There are a couple of things going on...

 

1) The registration information...see this KB for information:

 

2) Your PIN being rejected on RIM sites. That is indeed a problem for some...myself included. But, to remedy that, I need for you to come to these forums and register an account so that I can send you, via Private Message on these forums, instructions on how to proceed (those instructions cannot be posted publicly. Please come to (http://supportforums.blackberry.com/rim/) and register an account. Then post to this thread so that we can find you again (at the moment, you are coming in to us anonymously).

 


Cheers!

Message Edited by Jonathan_K on 09-03-2009 11:18 AM

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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