Downloaded applications for BlackBerry® Smartphones and Tablets

[BBUser_77]

Hi

I have the Sky Sports Scores app on my Bold 9700 and can't get rid of the notifications on my front screen. I've been into the vidiprinter, my favourite team, fixtures etc etc and all the options but a) can't see where the updates are and b ) how to turn off the notifcations and remove them from my front screen.......

Can anyone help please

Thanks in advance

[hmthepirate]

Hello BBUser_77 and welcome to the BlackBerry Support Community Forums.

Third party applications are best supported by the vendor.

KB17746 will show you how to contact them for assistance.

Thanks! And have a great day

[BBUser_77 · Accepted solution]

Thanks for your reply.

I got help from Sky and the solution is to go to the messages folder in your BB and delete the messages from there. I thought I had message list integration turned off so have reported this as a possible bug.

Just as well my football team is **bleep** and I don't get many goal notifications!!!

[hmthepirate]

Hello BBUser_77,

Glad to hear you were able to get the issue resolved.

My hockey team (I am in Canada) is the same as your football team - I know how you feel!

Cheers!

[paddy_kelly]

When you say you went into your messages folder and turned it off from there what do you mean.. which messages folder?  I'm having the same problem and it's really bugging me!

[kavin]

why  you are using sky sports scores notification,you can watch sky sports online on your black berry.

[BBUser_77]

The main messages folder, not sure how to describe it, sorry

[BBUser_77]

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kavin wrote:

why  you are using sky sports scores notification,you can watch sky sports online on your black berry.

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Because I'm usually taking photos at a rugby match and like to have the notifications when a goal is scored. Can't really watch Sky Sports at the same time

[jassmine12]

Well, you will have to contact your customer care service.

[BBUser_77]

Hi

I did and went round in circles through all the Orange and Sky Customer Services with no one actually able to help, spent ages on the phone to no avail.