05-29-2011 04:00 AM - edited 05-29-2011 04:04 AM
I am not sure what is happening but since I have new software upgrade to OS 6 when I open a web page it takes a long time to load and then a box pops up with Sorry We're closing this page because it is too large to load.Any help would be appreciated.
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07-15-2011 07:37 PM
My gf has the same problem with her curve 3G 9300 and she updated to os 188.8.131.524 from Telus last night. She has 28.8 mb free on device memory. We reset the device after dealing with the missing app world, the internet worked well with everything then gave up. Any offical help for it yet??
10-18-2011 12:22 AM
Ahhhh just as imagined. The great RIM has nothing to say here. Hey support the phones that you have sold to these people.
Perhaps you misunderstood the EULA you agreed to when you signed up for these forums. These forums are not anything to do with formal support. These forums are not a user-to/from-RIM channel of communication. These forums are a user-to-user support community where volunteers try to help out other kind souls to the best of their ability. While RIM reps will sometimes drop by here, such is not to be the expected outcome of any communications on these forums.
All formal support starts with the wireless service providers and authorized resellers. They have the ability to escalate cases into RIM if needed, but the carriers have the responsibility for the front line support for all BB users. That's just the way the support model works.
Lastly, RIM didn't, as you say, sell any phones to anyone. All sales are handled via the authorized channels...and, yes, you guessed it...that's the carriers and authorized resellers.
Hope that helps.
10-18-2011 01:31 AM
KB26416 Accessing certain webpages on the BlackBerry smartphone will display the error “Sorry! We’re closing this page because it is too large to load ”
12-01-2011 07:31 PM
Well, given this is the cause:
I can only surmise that the only thing to be done about it is to either:
12-02-2011 02:21 AM
yep, i guess that's just how the cookie or berry is going have to crumble.
i'm using a 9300 so its either i'm going to downgrade to a lower OS (though when I got the unit OS6 came pre-installed, i don't know if that's the standard since this is my first BB) or just stop using the unit to browse.
woe unto the day I thought i could get a phone and expect it to be just as good as my tablet when it comes to mobile browsing or my laptop when it comes to composing long reports.
thanks for the reply.