11-09-2011 01:45 PM - edited 11-09-2011 01:49 PM
I downloaded a theme in the morning from bb app world now my phone is frozen. Its stuck on the main screen and it is locked. All the buttons are non responsive except the Caps lock and alt button. I have tried pulling the battery out and inserting it back nothing changed. It just says initializing with a green circle and that's it.
Upon downloading the theme it asked if I wanted to apply it, then that small clock for loading came out. The phone was taking long to apply so I went on to delete other themes to free up some memory in a bid to make faster. After deleting the other theme it got stuck on authenticating for a long time hence I pulled out the battery. When the bb rebooted the new theme had been applied and now the phone is stuck on the main screen. Please help!!!!
Solved! Go to Solution.
11-09-2011 05:56 PM
Hi and Welcome to the Community!
Try booting up in Safe Mode so as to remove the offending Theme:
11-11-2011 07:26 PM
08-13-2012 06:11 PM