Downloaded applications for BlackBerry® Smartphones and Tablets

[crissy98]

I'm signed into facebook but can't turn chat online. I get error 503 unable to connect to facebook chat. please try again. I reinstalled, cleared cache.

[Bifocals]

Hi and welcome to the forums!

See if the information listed below can help.

Thanks,

Bifocals

---

KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

KB04828 “HTTP Error 503: Service Unavailable” appears when a web page is browsed on the BlackBerry smartphone

BlackBerry Bold Series
BlackBerry Bold 9900/9930 Smartphones
User Guide Version: 7.0
Error 503_ This message appears when there is an application error.

---

[crissy98]

When I connected my phone to the computer I had new updates. After updating and before restoring backup files I was able to connect to facebook chat. I don't know if something else is wrong but contacts and conversations are empty.

[crissy98]

Now the chat is not connecting again, same error 503.

[haroldleotangco]

I have the exact same problem. And no one seems to know what's going on.