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New Contributor
crissy98
Posts: 4
Registered: ‎05-09-2012
My Device: bold 9700

Unable to connect facebook chat

I'm signed into facebook but can't turn chat online. I get error 503 unable to connect to facebook chat. please try again. I reinstalled, cleared cache.

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Unable to connect facebook chat

Hi and welcome to the forums!

 

See if the information listed below can help.

Thanks,

 

Bifocals


KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

 

KB04828 “HTTP Error 503: Service Unavailable” appears when a web page is browsed on the BlackBerry smartphone

 

BlackBerry Bold Series
BlackBerry Bold 9900/9930 Smartphones
User Guide Version: 7.0
Error 503_ This message appears when there is an application error.


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New Contributor
crissy98
Posts: 4
Registered: ‎05-09-2012
My Device: bold 9700

Re: Unable to connect facebook chat

When I connected my phone to the computer I had new updates. After updating and before restoring backup files I was able to connect to facebook chat. I don't know if something else is wrong but contacts and conversations are empty.

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New Contributor
crissy98
Posts: 4
Registered: ‎05-09-2012
My Device: bold 9700

Re: Unable to connect facebook chat

Now the chat is not connecting again, same error 503.

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Regular Contributor
haroldleotangco
Posts: 61
Registered: ‎05-27-2012
My Device: Blackberry Curve 9360

Re: Unable to connect facebook chat

I have the exact same problem. And no one seems to know what's going on.
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