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New Contributor
Posts: 5
Registered: ‎06-18-2013
My Device: 8520
My Carrier: GLOBE

Unable to update BlackBerry ID

Hi, I'm unable to update BlackBerry ID after I installed latest version of BB World to my 8520  v5.0.0.509. Help!

Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: Unable to update BlackBerry ID

Good day

Welcome to BB forums

Are you able to log in with your username & password?

If you want to update your info try using http://bbid.com

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New Contributor
Posts: 5
Registered: ‎06-18-2013
My Device: 8520
My Carrier: GLOBE

Re: Unable to update BlackBerry ID

Hi,

 

No. My BB was reformat so I had to reinstall my BB World. It's asking me to update BlackBerry ID but it's just saying that there's no compatible BlackBerry ID at this time.. something like that.

Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: Unable to update BlackBerry ID

So it looks like your entering wrong info in the fields!

go to http://bbid.com

Click on "forgot password"
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
New Contributor
Posts: 5
Registered: ‎06-18-2013
My Device: 8520
My Carrier: GLOBE

Re: Unable to update BlackBerry ID

no. when I downloaded bbworld, it asked me to update BB ID. so i clicked update, then that error message appears. i haven't enetered anything yet as there's no fields to type in. just the cancel and update button.

New Contributor
Posts: 5
Registered: ‎06-18-2013
My Device: 8520
My Carrier: GLOBE

Re: Unable to update BlackBerry ID

This is what happens when I open BB App World.

 

1. Icon on the upper left, besides it, it says.. BlackBerry ID

App Word require the latest version of BlackBerry ID.

 

then there are 2 buttons: Close, Update

 

2. When i click Update,

downloading... 0%

 

it never completed the dl.

 

3. then the screen says:

App Word require the latest version of BlackBerry ID.

 

Sorry, there is no compatible version of BlackBerry ID available at this time.

 

*This application may have limited functionality w/o the latest version of BlackBerry ID.

 

then there's the 'Close' button.

 

4. when i click the 'Close' button, i will be able to use App World, but when I tried to download something, ex: theme, it will go back to #1.

 

what should I do? i already tried to remove the battery numerous times, uninstall, reinstall, checked APN settings Enabled, typed Internet on APN fied, protocol TLS,... and yet I'm still having same issues.. I can't download anything from App World because it's asking me to update BlackBerry ID.. :smileysad: HELP!! 

Visitor
Posts: 1
Registered: ‎06-20-2013
My Device: 9790 bold
My Carrier: vodacom

Re: Unable to update BlackBerry ID

I have a same problem dis is veri irritates me
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