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New Member
mayursanghi
Posts: 1
Registered: ‎04-30-2013
My Device: Curve 9300

Viber free calls not working in my Curve 9300

I have upgraded to Viber 2.4 in my Curve 9300. My phone is running on OS 5 and there is no option of free call in viber.

Please fix this issue.. As per viber it will work fine on OS 5 & OS 7 

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Viber free calls not working in my Curve 9300

currently, free voice call is available in the beta version of Viber.
This beta version can be installed here:
http://viber.com/products/blackberry/beta/



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
meno0o_911
Posts: 5
Registered: ‎05-01-2013
My Device: 9300

Re: Viber free calls not working in my Curve 9300

i try to download it and upgrade it to version 2.4.0.20 and it still doesn't work on my curve 9300 os 5
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Viber free calls not working in my Curve 9300

did you manage to install it correctly?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber free calls not working in my Curve 9300

Hi,
This is an official representative of Viber Media.

Please try to uninstall>wait 24 hours>reinstall... If the issue persists please contact us our helpdesk for further assistance.

For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber
An official representative from Viber Media (Viber app.)
New Contributor
meno0o_911
Posts: 5
Registered: ‎05-01-2013
My Device: 9300

Re: Viber free calls not working in my Curve 9300

yes i'm sure i have installed it curectly

New Contributor
meno0o_911
Posts: 5
Registered: ‎05-01-2013
My Device: 9300

Re: Viber free calls not working in my Curve 9300

thank you for your services i'll try this way
New Member
virus975
Posts: 1
Registered: ‎05-02-2013
My Device: 9300 curve 3g

Re: Viber free calls not working in my Curve 9300

oh my god I'm so pissed I have exactly the same problem my phone is curve 3g 9300 and downgraded to os 5 also downloaded the latest viber 2.4.0.20 however, after some research it seems that our os5 version is also not supported as it should be below OS 5.0.0.748 as written here so I'm trying to further downgrade my phone but no luck so far :smileysad: I mean why viber , there must be a way to make it working !!!!!!!!!!!!!!!!!!!!!!!

http://helpme.viber.com/index.php?/Knowledgebase/Article/View/117/19/is-your-blackberry-supported-wi...

Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber free calls not working in my Curve 9300

We tried our best to incorporate our call service on all OS versions, but it was unfortunately impossible. We wouldn't want to get into the smallest technical details, but as you can probably understand, it was also a great interest of us to bring our calls to all OS version out there.

We will still be examining new ways to do that, and if we have news we'll let you know.
An official representative from Viber Media (Viber app.)
New Contributor
meno0o_911
Posts: 5
Registered: ‎05-01-2013
My Device: 9300

Re: Viber free calls not working in my Curve 9300

i try the way you tell unistall the viber and wait fr 24h but the viber still doesn't work i think the problem in the viber not in my phone i hope to upgrade a new one after fix this problem in it

with my risbict .....