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Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber free calls not working in my Curve 9300

@meno0o_911 -

What exactly is the problem you're experiencing? Please elaborate.
An official representative from Viber Media (Viber app.)
New Contributor
meno0o_911
Posts: 5
Registered: ‎05-01-2013
My Device: 9300

Re: Viber free calls not working in my Curve 9300

I dawnloaded the viber 2.4.0.17 and the 2.4.0.20 on my blackberry os 5 but it's only works messages and like the old version
Thanks for your interest
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber free calls not working in my Curve 9300

Have you made sure that your device and OS version are supported with Viber's calling service?

 

You can check compatibility here: http://helpme.viber.com/index.php?/Knowledgebase/Article/View/117/19/is-your-blackberry-compatible-w...

An official representative from Viber Media (Viber app.)
New Member
sravan_kadaveru
Posts: 1
Registered: ‎06-19-2013
My Device: blackberry 9800

Re: Viber free calls not working in my Curve 9300

I have Blackberry 9800 (6.0.0.546)... i am also not able to use the free calls option of viber. There is no call option coming in menu. However, i could send messages to other viber users.

 

Any help for free calls?

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Viber free calls not working in my Curve 9300

hello sravan_kadaveru

in message 2 of this conversation, I gave a link. Click on it and read item 1 of the FAQ regarding OS6.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber free calls not working in my Curve 9300

@sravan_kadaveru -

 

Viber's calling service works on OS6 devices only if these are CDMA devices, as explained in our official HelpDesk: BB - supported devices

 

If you'd like to find out whether your device is a CDMA one, we recommend to contact your cellular operator.

 

 

An official representative from Viber Media (Viber app.)
New Contributor
yousafchoudhary
Posts: 4
Registered: ‎08-24-2013
My Device: BB-9780

Re: Viber free calls not working in my Curve 9300

i have the problem i have instal viber 3.0 on my BB-9780 with os 6.0 but there is no option for call ????

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Viber free calls not working in my Curve 9300

yousafchoudhary
yes this is normal, as explained in the link in message 2 of this discussion.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Trusted Contributor
ViberTeam
Posts: 107
Registered: ‎12-05-2011
My Device: 9900

Re: Viber free calls not working in my Curve 9300

Viber's calling service works on OS6 only in CDMA devices. In order to find out if your device is a CDMA device, we recommend to contact your cellular provider.

As much as we would like, the design of the BBOS 6 does not make voice possible. Implementing voice on BBOS 6 would result in 5+ seconds audio latency. Far more than is acceptable for a voice call.

For now, unfortunately there is no way to incorporate Viber's calling services on Blackberry OS6.

An official representative from Viber Media (Viber app.)
New Contributor
yousafchoudhary
Posts: 4
Registered: ‎08-24-2013
My Device: BB-9780

Re: Viber free calls not working in my Curve 9300

please tell me how can i instal it from viber's website i have download but dont know how to instal please guid me