05-07-2013 07:26 AM
Have you made sure that your device and OS version are supported with Viber's calling service?
You can check compatibility here: http://helpme.viber.com/index.php?/Knowledgebase/A
06-19-2013 11:14 AM
I have Blackberry 9800 (126.96.36.1996)... i am also not able to use the free calls option of viber. There is no call option coming in menu. However, i could send messages to other viber users.
Any help for free calls?
06-19-2013 07:09 PM
06-21-2013 10:34 AM
Viber's calling service works on OS6 devices only if these are CDMA devices, as explained in our official HelpDesk: BB - supported devices
If you'd like to find out whether your device is a CDMA one, we recommend to contact your cellular operator.
08-24-2013 07:51 PM
08-25-2013 05:41 AM
Viber's calling service works on OS6 only in CDMA devices. In order to find out if your device is a CDMA device, we recommend to contact your cellular provider.
As much as we would like, the design of the BBOS 6 does not make voice possible. Implementing voice on BBOS 6 would result in 5+ seconds audio latency. Far more than is acceptable for a voice call.
For now, unfortunately there is no way to incorporate Viber's calling services on Blackberry OS6.