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New Contributor
clarzie
Posts: 6
Registered: ‎06-09-2011
My Device: curve 8520

Weather Channel App not working on Orange

My mums weather channel is not working, even though mine is ok. We both have bold 9300 but different networks. Mine works of and my mums says Error no data connectio please check your connection. Any help tried uninstalling and the reinstalling but no luck
Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Weather Channel App not working on Orange

Have you tried a battery pull on that device?  Have you tried it using WiFi if possible?  Also, does internet browsing / email work ok?

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New Contributor
clarzie
Posts: 6
Registered: ‎06-09-2011
My Device: curve 8520

Re: Weather Channel App not working on Orange

Yes tried all. Internet and email working fine no other problems except pictures posted on facebook are very slow to load for some reason.
Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Weather Channel App not working on Orange

Thats very odd.

Is this the app you're using?

http://appworld.blackberry.com/webstore/content/3624/?lang=en

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
clarzie
Posts: 6
Registered: ‎06-09-2011
My Device: curve 8520

Re: Weather Channel App not working on Orange

Yes it is.
Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Weather Channel App not working on Orange

Here are the only thngs I can think of:

You could call the carrier and report this to see if they have a suggestion or check app world for another weather app.

 

Last option is to reload the software on that blackberry.

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

 

Its odd how that one app isn't working.

 

 

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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