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New Contributor
AltiaWilcox
Posts: 4
Registered: ‎04-29-2013
My Device: Blackberry Bold 9780

Whatsapp Installation Failed

I done a phone swap from a Blackberry Curve 9300 to a Blackberry Bold 9780. I reinstalled everything and I had no problems what so ever. But when I tried to go onto Whatsapp, I had to verify my number again. So when it comes to verifying my number it I think "downloads" but freezes at 4:11 (1 out of 2). I have rebooted my phone several times and uninstalled and reinstalled Whatsapp. But nothing seems to work. What should I do?
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Whatsapp Installation Failed

if I remember correctly there is another method for configuring Whatsapp, other than by receiving an SMS. Can you use that?



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New Contributor
AltiaWilcox
Posts: 4
Registered: ‎04-29-2013
My Device: Blackberry Bold 9780

Re: Whatsapp Installation Failed

What other method? It still keeps freezing, it has done it about 10 times today and freezes at the same place all the time..
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Whatsapp Installation Failed

can you receive SMS texts from friends?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
AltiaWilcox
Posts: 4
Registered: ‎04-29-2013
My Device: Blackberry Bold 9780

Re: Whatsapp Installation Failed

Yes now I can after a few settings I changed on my phone.
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Whatsapp Installation Failed

so, did you manage to receive the SMS from WhatsApp servers afterwards?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
AltiaWilcox
Posts: 4
Registered: ‎04-29-2013
My Device: Blackberry Bold 9780

Re: Whatsapp Installation Failed

No because when it comes to the SMS Verification, on your right it has a countdown, it stops and freezes all the time at 4:10.