Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Hello, I updated whatsapp a 2 weeks ago, but after the update I am only able to open the application and see the latest messages sent in every chat but when I try to open the chat, nothing happens. It wont allow me to open the chat, I can however e-mail the chat history but that's not really working... Does anyone have a solution for this? Erik
Thanks for replying, but I did that several times, uninstalling, rebooting, reinstalling, rebooting but it didn't work. I did get a message after each reinstall saying "WhatsApp internal use. You can safely delete this message." following a ref. code. Also I finally tried doing a factory reset, which worked. getting rid of everything on my phone and after restoring a backup. After restoring the backup I redownloaded apps and WhatsApp started working again as if nothing happened. Erik