Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Member
Posts: 1
Registered: ‎01-04-2010
My Device: storm 9500

Why can't I download bb messenger through desktop link?

Hello!!! and HELP!!


I used to update my bb messenger simply by going on to the bb website and installing through desktop. I do not have browser abilities on my phone so  this is the only way I can update messenger.  The link is there but an error comes up saying Mode not Available. Why is this?? How am I supposed to update messenger if I can't download through my desktop? Anyone know what's going on and if this is a permanent issue? Thanks for the help!!