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LavanMahes
Posts: 1
Registered: 04-01-2011

Windows Live Messenger "Internal Error" message help?

I'm currently running WLM 2.5.69 on my Bold 9700/6.0.0.461 and cannot seem to login to account due to the "internal error" message. I've heard it was an issue with the carrier as it is a Telus branded bb unlocked to run on Fido's network, but not sure if that's the case because when I log into my friend's account it works just fine. I really need some help as I haven't used the app in MONTHS.

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Guru I
Bifocals
Posts: 15,847
Registered: 07-23-2008
My Carrier: VerizonWireless

Re: Windows Live Messenger "Internal Error" message help?

Hi and welcome to the forums!

 

You mentioned a friends account. Can you access your account through your PC?

 

On your Blackberry see if you have the correct service book using the link below. If you have it I would delete it and resend service books to your device.

Thanks,

 

Bifocals


 

KB03151 What is the service book

KB11540 How to find a service book on the BlackBerry smartphone

KB15402 How to send service books to the BlackBerry smartphone for BlackBerry Internet Service

 

 

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