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New Contributor
hannahlouise_94
Posts: 8
Registered: ‎07-08-2012
My Device: blackberry curve 9300
My Carrier: orange

Re: accidentally deleted app

hmm, i know i didn't hide it though i pressed delete "/ 

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Hall of Famer II
sdgardne
Posts: 47,755
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: accidentally deleted app

Then that "should" have uninstalled the app (maybe, sometimes it does not). So, have you attempted properly uninstalling it so that you can properly reinstall it?

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
hannahlouise_94
Posts: 8
Registered: ‎07-08-2012
My Device: blackberry curve 9300
My Carrier: orange

Re: accidentally deleted app

that's what i thought but it's nowhere to be seen now and when i go to my app world to try and install again there isn't an option and i go to look what apps i already have and there isn't any sign of facebook "/ 

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Hall of Famer II
sdgardne
Posts: 47,755
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: accidentally deleted app

OK...believe it or not, that's a good result (not installed to the BB at all). Now, clear the AppWorld application cache:

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:


3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's, see this KB:

    • KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).

If step (4) does not happen as listed, then the clear cache did not work.

Hopefully that will now allow you to install the app from AW.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
hannahlouise_94
Posts: 8
Registered: ‎07-08-2012
My Device: blackberry curve 9300
My Carrier: orange

Re: accidentally deleted app

i sorted it this morning, i don't what i did but i got it back, thank you for your help though :smileyhappy: 

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Hall of Famer II
sdgardne
Posts: 47,755
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: accidentally deleted app

You are most welcome...it is a pity you do not know how you resolved it, as I am sure others could have need for your specific solution. Oh well...at least you are going! Enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.