11-27-2012 03:43 AM - last edited on 11-27-2012 05:44 AM by BelmaHFL
hi everyone , i just downloaded a new app on my bold 5 and after restarting i get s white screen which says app error. it then restarts and i get the same feedback. pls help me out cus i cant use my phone.
11-27-2012 10:54 AM - edited 11-27-2012 10:56 AM
Boot your BB up in Safe Mode, go to Options > Device > Application Management and delete that recently install application. Then, reboot in normal mode.
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code