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Regular Contributor
Posts: 54
Registered: ‎04-12-2012
My Device: 8520 curve
My Carrier: mtn zambia

bberry protect

Problem with bberry protect (the bberry protect is temporarily unavailable
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: bberry protect

Hello agogoman

 

 

When you recieved this error are you able to use other BlackBerry applications like BBM, emails etc. ? 

 

If you're unable then problem might be with your data services or your Carrier is having any issues on there Network , you should call them to confirm.

 

Or do let us know.

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Regular Contributor
Posts: 54
Registered: ‎04-12-2012
My Device: 8520 curve
My Carrier: mtn zambia

Re: bberry protect

Yes am able to reciver emails and I can access face book but I can not download any application from application world
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: bberry protect

Hello

 

For you problem with download app please check your other thread application world error

 

 

Regarding BlackBerry Protect , try those steps in a same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

 

After doing so , try to access BlackBerry Protect on your BlackBerry and check it again.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.