Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
mariammeer
Posts: 1
Registered: ‎12-11-2012
My Device: bold 9790 model REC71UW

bbm deleted

could someone plzzZ help me...i downloaded the 7.0 version of bbm and suddenly my bbm icon disappeard. To make things worse, i deleted the app from app manager together with app world and if i try to download it from the net it would say that my device does not support it. How can i restore my bbm back. Pleaaase help!!!
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: bbm deleted

1) do a battery pull
2) delete app world from the app manager
3) install app world from the app manager
4) log in BlackBerry ID on your device
5) launch app world, and in it, log in My World
6) download BlackBerry Messenger. the latest version that applies to your country (6 or 7)



The search box on top-right of this page is your true friend, and the public Knowledge Base too: