Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

Downloaded applications for BlackBerry® Smartphones and Tablets

Reply
Topic Options
samlevy10
Visitor
samlevy10
Posts: 1
Registered: ‎07-13-2012
My Carrier: virgin

blackberry maps

Options

‎07-14-2012 04:17 AM

I have a blackberry 9810 and I upgraded my os from 7 to 7.1, but when I did I noticed that maps has disappeared and I can't download it becasue it says that my phone doesn't support it but it needs an os of 4.1 or more. Can come one help me please. Thank you
Report Inappropriate Content
Message 1 of 2 (1,111 Views)
Reply
0 Likes
Please use plain text.
 
Hall of Famer II
Hall of Famer II
sdgardne
Posts: 39,186
Registered: ‎11-28-2008
My Carrier: TMobile

Re: blackberry maps

Options

‎07-14-2012 11:42 AM

Hi and Welcome to the Community!

samlevy10 wrote:
I can't download it becasue it says that my phone doesn't support it but it needs an os of 4.1 or more.

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB19220 Unable to install the BlackBerry Maps application from the Research In Motion website on certain BlackBerry Smartphones

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Follow our BBM Channel (Beta) - Coming Soon!
Report Inappropriate Content
Message 2 of 2 (1,092 Views)
Reply
0 Likes
Please use plain text.