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Trusted Contributor
porcha24
Posts: 148
Registered: ‎05-10-2011
My Device: blackberry curve 9320
My Carrier: vodafone
Accepted Solution

blackberry messenger

I have a blackberry curve 8520 I have just upgraded to v5 , when I dowloaded blackberry messenger v7 it keeps on saying when I reboot or turn my phone on you are attempting to open a secure connection but the certificate isn't trusted can you help please?
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry messenger

Hello porcha

 

 

Can you try this Knowledge Base to resolve your issue with this error message :

 

KB33968 : "You are attempting to open a secure connection, but the server's certificate chain is not valid." displayed after upgrading to BlackBerry Messenger 7.0.X on the BlackBerry smartphone

 

 

I hope it will help.

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