Any app that is compatible with your specific model BB, your OS level, your carrier, and your carrier data plan should work on your device. Being free or not isn't relevant. Compatibility is all that matters.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.