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New Member
Posts: 1
Registered: ‎04-27-2011
My Device: torch 9800
My Carrier: bis

can't download anything from bb app store

Hi pls help,everytime I try and download anything from my torch I would click on the download icon , it will require my id, after tht it will take me to another. Page where I have to accept the terms and conditions, after accepting it will take me to my information details page and it just stop there.I'll never get to dowmload the actual item, am I doing something wrong?
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Posts: 1
Registered: ‎04-19-2011
My Device: Not Specified

Re: can't download anything from bb app store

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Hall of Famer II
Posts: 46,954
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (
My Carrier: TMobile USA

Re: can't download anything from bb app store


Hi and Welcome to the Forums!


Here is a KB that discusses that problem:


  • KB24200Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World 2.0



Hopefully it contains something useful!


Good luck and let us know!


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