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New Contributor
dilnoorgill
Posts: 2
Registered: ‎02-02-2013
My Device: curve
Accepted Solution

changing bbm id

Hi guys...I have blackberry curve..and I made an I'd which doesnot exist. Like something @bbm.com..and now I updated my bbm and it need my password which I donot remember. How can I change my bbm I'd?..without using anything from my old id
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: changing bbm id

Hi dilnoogill

 

Welcome to BlackBerry Support Forums

 

 

If you want to create a new BlackBerry ID then first do a complete Backup of your device including your BBM contacts , when it is done you can create a new BlackBerry ID after that restore your data from those Backup .For further help follow this on how to do a backup :

 

KB20554 :  How to back up and restore the BlackBerry Messenger contact list

KB12487 :  How  backup BlackBerry smartphone Data using BlackBerry desktop software for Windows

 

Once Backup is done follow this Knowledge Base and create a new BlackBerry ID of your own :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.

 

 

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New Contributor
dilnoorgill
Posts: 2
Registered: ‎02-02-2013
My Device: curve

Re: changing bbm id

hey dere...thanku but what if i do security wipe..what will happen after that??

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: changing bbm id

Hi dilnoorgill

 

 

                       If you perform a security wipe it will allow you to add the new BlackBerry ID on your device ,otherwise your device will not allow that .Let us know if you have any questions.

 

KB24062  : How to Create a BlackBerry ID

 

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.