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carrimc
Posts: 5
Registered: ‎03-12-2013
My Device: 9900 Bold

downloaded the lastest BBM update and my BBM dissapeared :(

my BBM just dissapeared! I did the new update (7.Something) and its gone. Iv turned the hand set off and back on. And iv tryed typing in BBM. Its gone . Please tell me how to reinstall it, cause when I go into app world it says its installed and I can not delete it to reinstall it! What do I do to fix it? Please let me know !
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FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: downloaded the lastest BBM update and my BBM dissapeared :(

Hi carrimc,

 

Welcome to the support community!

You should be able to uninstall BBM in Options > Device > Application Management if it is currently installed.

This KB article should help with your BBM icon not displaying. "BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone" http://bbry.lv/Nph6PM

 

Let me know if that helps.


-FS


 


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