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New Member
hasharsenal
Posts: 2
Registered: ‎01-31-2013
My Device: blackberry 9780

error 10000

I got this error 10000 while purchasing an upgrade for my software.its already deducted from my account twice but I don't have the upgraded software..sheesh am sooo disappointed.anyone from blackberry can get me my software as I already paid for it.
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: error 10000

Hi hasharsenal

 

Welcome to BlackBerry Support Forums

 

 

Please re - confirm with your bank authority if amount has been deducted from your account, regarding his error while purchasing check this knowledge base :

 

KB24454 : "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/ support for more information. (Error Id: 10000)" appears when purchasing an application in BlackBerry App World.

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