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Contributor
niccotanani
Posts: 15
Registered: ‎11-02-2012
My Device: bold 9780

error loading module on appworld

hi I have problem with appworld when I try to download file iit always tell that error loading module what's the cause?it done this after download please help
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error loading module on appworld

Hi and welcome to the forums!

 

Are you trying to download the App World application or do you have App World installed and cannot download files from App World?

Thanks,

 

Bifocals

 

 

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Contributor
niccotanani
Posts: 15
Registered: ‎11-02-2012
My Device: bold 9780

Re: error loading module on appworld

Hi I do have appworld on my phone,so the problem is after downloads files on appworld it says error loading module,thanks for your reply
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: error loading module on appworld

Hi,

 

I'd suggest you clear the App World cache and retry downloading an application.

If the problem persists I would suspect the problem is an error in the device OS.

After doing a full backup of your device using desktop manager reload or upgrade your device OS using the steps listed in the link below.

Thanks,

 

Bifocals


KB24714 How to clear the BlackBerry App World cache

 

KB03621 How to reload BlackBerry Device software and applications using BlackBerry Desktop Software

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
mariyajackson
Posts: 6
Registered: ‎01-10-2013
My Device: non-BlackBerry user

Re: error loading module on appworld

May be the server would have encountered some problem.

New Contributor
mariyajackson
Posts: 6
Registered: ‎01-10-2013
My Device: non-BlackBerry user

Re: error loading module on appworld

Contributor
niccotanani
Posts: 15
Registered: ‎11-02-2012
My Device: bold 9780

Re: error loading module on appworld

I don't know how to do it in my own.
Contributor
niccotanani
Posts: 15
Registered: ‎11-02-2012
My Device: bold 9780

Re: error loading module on appworld

hello thanks for your help,I did what you told me to do and it helps hey I clear the cache on appworld and now some of the application are now working,some of them still saying error loading module.
Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: error loading module on appworld

maybe it will be easier if you tell us which app you are trying to download.



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