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Hi and Welcome to the Community!!
For FB -- Is there perhaps more to the error message than just "Error 100"? It is always most helpful to have the full and complete error message, including all punctuation.
For AW - can you perhaps provide a tiny bit more detail? "isn't working" pretty much leaves us to guess...
Nevertheless, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
- KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
- KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
- KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
- Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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