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Question110456
Posts: 1
Registered: ‎08-29-2009
My Device: Not Specified
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facebook app is stuck at 30% refreshing friends

[ Edited ]
I have a new Bold and had successfully installed the newest version of the BlackBerry facebook application. Then, I needed to reboot, and now, I'm not able to download my complete friend list. It's stuck at "30% refreshing friends". I've tried deleting the application and reinstalling but it's not working. Any ideas? Thanks!
Message Edited by Jonathan_K on 09-08-2009 07:40 PM
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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re:facebook app is stuck at 30% "refreshing friends

[ Edited ]

Hi there!

 

This is indeed a known issue...see this KB:

  • KB18441 The Friends list in Facebook for BlackBerry smartphones 1.6 refreshes constantly

 

While it was supposed to be fixed with the most recent FB versions, we do still hear of folks with the problem. We are hopeful that FB and RIM continue to work toward resolution of the issue:

 

If you need more assistance, then please come to:

and register an account. Then post to the applicable forum.

Thanks!

Message Edited by Jonathan_K on 09-08-2009 07:41 PM

Occam's Razor nearly always applies when troubleshooting technology issues!
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