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New Contributor
Immutable_V
Posts: 4
Registered: ‎11-25-2012
My Device: Curve 9360
Accepted Solution

facebook login problem

[ Edited ]

Hi I'm Verdict
I downloaded the facebook app on my BB and when I try to login it says, you have entered an incorrect email/ password combination. I have tried reinstalling my phone, restarting it and changing my login details but it still won't work.
What do I do?

Hall of Famer II
sdgardne
Posts: 48,794
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: facebook login problem

[ Edited ]

Immutable_V wrote:
Hi I'm Verdict
I downloaded the facebook app on my BB and when I try to login it says, you have entered an incorrect email/ password combination. I have tried reinstalling my phone, restarting it and changing my login details but it still won't work.
What do I do?

Hi and Welcome to the Community!

 

Please clarify...this thread is about logging into AppWorld itself...your post seems to be asking about logging into FaceBook on your BB. Please clarify...

 

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Immutable_V
Posts: 4
Registered: ‎11-25-2012
My Device: Curve 9360

Re: facebook login problem

[ Edited ]

I meant reinstalling the app. The error code is 2401

New Contributor
Immutable_V
Posts: 4
Registered: ‎11-25-2012
My Device: Curve 9360

Re: facebook login problem

The problem is now solved but thanks for your suggestions
Hall of Famer II
sdgardne
Posts: 48,794
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: facebook login problem


Immutable_V wrote:

I meant reinstalling the app. The error code is 2401


Hello again...for the benefit of others, here's the relevant KB:

  • KB25378 Facebook 2000 series error codes in Facebook for BlackBerry smartphones

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code