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New Contributor
yvonneclaris
Posts: 3
Registered: ‎12-02-2011
My Device: 9300 curve

help me

Am using blackberry bold 9000 I can not download BBM on my device
I really do not know why,secondly I can not connect to my wifi I do not even
How to go about it with this bold 9000
Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: help me

try this:

Go to this link from your phone:  mobile.blackberry.com

Scroll to Communicate and click on Blackberry messenger.  See if you can set it up from there.

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
yvonneclaris
Posts: 3
Registered: ‎12-02-2011
My Device: 9300 curve

Re: help me

Thanks but no luck
Regular Contributor
thysb
Posts: 65
Registered: ‎07-27-2011
My Device: 9300 Curve

Re: help me

I think you probably have the same problem I'm having - it seems as if th Blackberry ID website is down (if you go to http://us.blackberry.com/apps-software/blackberrymessenger/ on your pc and try to download it from there, you get a message that the site is down for maintenance). Give it a few hours then try again...

Regular Contributor
thysb
Posts: 65
Registered: ‎07-27-2011
My Device: 9300 Curve

Re: help me

Just to let you know my upgrade worked after a while when the BB ID site was back up again - try yours again and see if it works now...
Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: help me

Here is the WiFi info for the bold 9000

http://docs.blackberry.com/en/smartphone_users/deliverables/14836/Wi-Fi_technology_66771_11.jsp

 

Also are you getting a  specific error when trying to install BBM?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________