04-24-2013 05:10 PM
04-24-2013 05:22 PM
Hi and Welcome to the Community!
I've tried to unistall take battery out and re-install but it still says it.
From those words, I'm not quite sure exactly what steps you did...so I recommend:
Failing that, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! Otherwise, you should contact your mobile service provider for formal support.
04-24-2013 05:27 PM
04-24-2013 05:33 PM
Ok I shall try these, the only access I have to the internet is via my blackberry will this be an issue?
I don't think I understand your concern here. The second set of steps (HRT, SBs, Reboot) will simply make sure that your services from your carrier are properly provisioned onto your BB. I don't think I understand your concern...
In the steps you have provided me is it unistalling taking out my battery then waiting for a facebook update before re-installing.
No...there is no "waiting"...it is proactive.
There is no "waiting" involved. In this process, if you wait, nothing at all will happen while you wait.
04-24-2013 06:04 PM
04-24-2013 06:11 PM
04-24-2013 06:52 PM
04-24-2013 07:38 PM
04-24-2013 07:39 PM
04-24-2013 08:07 PM