01-06-2013 12:11 PM
01-06-2013 12:27 PM
need some more details, are you getting an error message?
http://us.blackberry.com/apps/blackberry-apps/prot
see note, bbid is required. You could try a battery pull and setup bb protect again.
I'm just guessing as to what could be wrong, but please provide some more details.
01-06-2013 01:52 PM