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Question108890
Posts: 1
Registered: ‎08-24-2009
My Device: Not Specified

i purchased vlingo plus. my phone erased and verizon had...

[ Edited ]
i purchased vlingo plus. my phone erased and verizon had to replace with same model. i tried to download vlingo plus by getting the free version and letting it auto update. it did not work. i also went to login to see the apps that i had purchased and only regular vlingo is there. how do i get vlingo plus back on my phone? thank you, (Removed personal information)
Message Edited by FozzyBear on 08-24-2009 05:22 PM
Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: i purchased vlingo plus. my phone erased and verizon had...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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