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Contributor
itssbella
Posts: 11
Registered: ‎02-19-2014
My Device: blackberry 9320

my bbm is not working

Everytime I go on bbm its saying setting up bbm I tried to reboot my phone and I waited for a very long time it doesn't work I'm connected to a wirless connection but still it doesn't work

Please help :smileysad:
Please use plain text.
JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,953
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bbm is not working

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Contributor
itssbella
Posts: 11
Registered: ‎02-19-2014
My Device: blackberry 9320

Re: my bbm is not working

Its 3G I think
Please use plain text.
JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,953
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bbm is not working


itssbella wrote:
Its 3G I think

You can not guess at this. Look and see, and "3G" is not one of the choices.

 

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
itssbella
Posts: 11
Registered: ‎02-19-2014
My Device: blackberry 9320

Re: my bbm is not working

EE
Please use plain text.
JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,953
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bbm is not working


itssbella wrote:
EE

Nope, please look again exactly at the location on the screen where I asked.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
itssbella
Posts: 11
Registered: ‎02-19-2014
My Device: blackberry 9320

Re: my bbm is not working

is it "EDGE"

Please use plain text.
JSanders
Posts: 85,729
Likes: 23,108
Solutions: 5,953
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my bbm is not working

Sorry, you are not follwing exactly what I am asking.

 

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
itssbella
Posts: 11
Registered: ‎02-19-2014
My Device: blackberry 9320

Re: my bbm is not working

It says not connected
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Contributor
itssbella
Posts: 11
Registered: ‎02-19-2014
My Device: blackberry 9320

Re: my bbm is not working

It says blackberry internet sercive connection:not connected
Please use plain text.