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New Member
parmindersingh
Posts: 1
Registered: ‎05-05-2013
My Device: blackberry 9320
My Carrier: parminder

my display picture won't change!!!

3 days ago blackberry was down and many people wernt able to change their display picture on bbm but in a couples hours and the next day everyones display picture was able to change..mine still isn't changing...I've restarted my phone...I've upgraded bbm I don't know what to do?!!! Help..how can I make it work again??
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: my display picture won't change!!!

Hello parmindersingh and welcome to the BlackBerry Support Community Forums. 

 

 Sorry to hear you're having an issue with your BBM.

 

Are you getting an error when you go to change your BBM avatar? If so, what's that error?

 

What's your BBM version? Device software version? Are you connected to Wi-Fi or using the mobile network?

-HMthePirate

 

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