Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Posts: 4
Registered: ‎11-04-2012
My Device: bold 8900
My Carrier: rogers

new blackberry I'd update... appworld won't open at all now

I just recently upgraded the blackberry I'd software and now my app world will not open. When I open the menu of running programs it shows it running but does not open at all.
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: new blackberry I'd update... appworld won't open at all now

[ Edited ]

Hi seankmclean 

 

Welcome to BlackBerry Support Community Forums.

 

 

Have you tried a Battery Pull ! If not then do it like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot. Then see if App World works.

 

 

 

Prince

_______________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 4
Registered: ‎11-04-2012
My Device: bold 8900
My Carrier: rogers

Re: new blackberry I'd update... appworld won't open at all now

I tried the battery pull, still nothing :smileysad:

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: new blackberry I'd update... appworld won't open at all now

Hi seanKmclean 

 

 

If its not working then please Uninstall BlackBerry App World from your device KB10040 : How to view or remove installed application on a blackberry smartphone . After that perform another Battery pull Restart as mentioned above .Then from your BlackBerry Browser Click or Go to www.blackberry.com/appworld and download it again.

 

Please try it I hope it will help.

 

 

Prince

_________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.            

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 4
Registered: ‎11-04-2012
My Device: bold 8900
My Carrier: rogers

Re: new blackberry I'd update... appworld won't open at all now

Deleted... Reinstalled... Same issue :smileysad: no change... Maybe deleting bberry I'd and trying again that way?
Contributor
Posts: 23
Registered: ‎10-07-2012
My Device: Bold 9780
My Carrier: MTN

Re: new blackberry I'd update... appworld won't open at all now

I had upgraded to 4.0.0.55 and the icon is no longer in my homescreen, I am therefore unable to open app world. I have also tried on several occasions the advice given above - hard start, delete, hard start, reload etc. I can also not find any link to download version 3.1.1.21 which was the last one that worked as I had the same issue with 3.1.1.25
New Contributor
Posts: 4
Registered: ‎11-04-2012
My Device: bold 8900
My Carrier: rogers

Re: new blackberry I'd update... appworld won't open at all now

ok.. deleted blackberry ID, deleted APP WORLD.... and exact same issue..... app world does not open... any more thoughts?