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atheising3
Posts: 2
Registered: ‎11-03-2009
My Device: Not Specified
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on 10/31/09 purchased BeWeather(order # 7054940214) Had...

[ Edited ]

on 10/31/09 purchased BeWeather(order # XXXXXXXXXX) Had trouble with phone before did backup and lost all data on phone. Is there anyway to get this app again without paying since it was purchased only a few days ago?

 

(removed order #)

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sdgardne
Posts: 48,290
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: on 10/31/09 purchased BeWeather(order # 7054940214) Had...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:

 

In some cases, it has been discovered that updates (from AppWorld obtained apps) require additional steps in order to install the update. If the update will not install, please attempt this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > Delete
  2. AppWorld > MyWorld > Login > highlight the app (if it shows at all, in any state) > BBKey > Delete
  3. Use either your PC (via Mass Storage Mode) or your BB (via Media > BBKey > Explore) and find any references (folders, files) to the app. Delete whatever you find. Search both your Device Memory as well as your Media Card.
  4. Use the above AppWorld user guide link to re-install the app -- a new registration/activation key should then be provided

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

 


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New Contributor
atheising3
Posts: 2
Registered: ‎11-03-2009
My Device: Not Specified

Re: on 10/31/09 purchased BeWeather(order # 7054940214) Had...

Thank you!   Very helpful

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