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New Member
shinobialx
Posts: 1
Registered: ‎11-21-2012
My Device: Playbook

playbook application

Hi,

 
I don't know where I can ask for help. I have a playbook, I bought an application last year. I deleted recently by mistake, when I tried to download again, it's asking me to buy it again, the price has changed. The application is SimCity Deluxe for Blackberry Playbook
 
Thank you
Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: playbook application

Hi and Welcome to the Community!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:


3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's and PBs, see this KB:

    • KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).

If step (4) does not happen as listed, then the clear cache did not work.

 

If it continues to offer in the manner you posted, then you might want to contact the app developer for formal assistance...it is possible that they have done some kind of upgrade of their app but not allowed prior purchasers to have the new version...but only they can answer that for sure.

Hopefully it'll work for you! Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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