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New Contributor
essohhjay
Posts: 8
Registered: ‎05-20-2013
My Device: Torch 9800
My Carrier: MTN

Re: please I need help with my twitter app on 9800

Asides from app world and the homepage I don't think I know any other place I could search. This same issue happened when I upgraded my app world, I only got it back when I downgraded to the former version w
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Hall of Famer II
sdgardne
Posts: 48,034
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: please I need help with my twitter app on 9800

Normally, there are several folders from the homescreen -- Applications, Downloads, etc. You need to look in all of them, and ensure that "Show All" is active as you do so.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
essohhjay
Posts: 8
Registered: ‎05-20-2013
My Device: Torch 9800
My Carrier: MTN

Re: please I need help with my twitter app on 9800

Yeah I've checked all that sir. Also made sure that "Show All" is active.
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Hall of Famer II
sdgardne
Posts: 48,034
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: please I need help with my twitter app on 9800

OK...thank you for helping me to understand your words. 

I next recommend that you attempt to boot into Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in Safe Mode

It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.

If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.



But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.

You may also need the use of these tricks:

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
essohhjay
Posts: 8
Registered: ‎05-20-2013
My Device: Torch 9800
My Carrier: MTN

Re: please I need help with my twitter app on 9800

All this ideas and solutions sound nice but are a bit complicated to me. A downgrade of the twitter app might just be the best solution for me... Thanks a lot for all your help...
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Hall of Famer II
sdgardne
Posts: 48,034
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: please I need help with my twitter app on 9800

I can only provide recommendations...I cannot force any actions. Each chooses their own path.

Good luck!

PS -- I actually don't even like the native BB Twitter app at all...there are many free ones out there that far surpass (IMHO) the capabilities of the native one...

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.