Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

Downloaded applications for BlackBerry® Smartphones and Tablets

Reply
Topic Options
Question109578
New Member
Question109578
Posts: 1
Registered: ‎08-26-2009

problem to log in ICQ with one account and not the other

[ Edited ]
Options

‎08-26-2009 03:07 PM - last edited on ‎08-30-2009 12:35 PM by Moderator

Hi BlackBerry-Support-Team! I have a problem connecting to my ICQ-Account with the ICQ-Software available at blackberry.com/icq: I'm using a BB Bold with Firmware 4.6.0.292 on the o2-Germany-Network. ICQ-Software is V2.1.48. Whenever I try to connect to ICQ, i get an "unexpected error"-message (in german: "Unerwarteter Fehler: Melden Sie sich erneut an, wenn Sie aufgrund dieses Fehlers abgemeldet wurden"). Surprisingly, this seems to appear only with my ICQ-No. (XXXXXXXXX), not with "fresh" registered Numbers. Is there a limit in the ICQ-Software, so that Users with ICQ-Numbers smaller than 9 Characters can not connect? I have all Servicebooks needed. o2-Germany supports ICQ in my Dataplan (BB-Option is booked, all other Internet-Services work well). Also, i have re-installed the software several times. Is there the possibility, that my ICQ-No. is blocked in BIS? A few months ago, ICQ worked on my BlackBerry. The PIN of my BlackBerry: XXXXXXXXXXXXIMEI: XXXXXXXXXXXX I hope you can help me, greets from Germany, Till Klages
(Removed PIN,IMEI and ICQ #)
Message Edited by SmoothRider on 08-27-2009 09:49 AM
 EDIT: Renamed thread
Message Edited by Andy on 08-30-2009 12:35 PM
Report Inappropriate Content
Message 1 of 2 (3,354 Views)
Reply
0 Likes
Please use plain text.
 
Guru I
Guru I
Xandrex
Posts: 18,009
Registered: ‎07-29-2008
My Carrier: Vodafone France (SFR)

Re: problem to log in ICQ with one account and not the other

[ Edited ]
Options

‎08-30-2009 11:12 AM - last edited on ‎08-30-2009 12:35 PM by Moderator

maybe the password of your old account contains unsupported special characters ? like ü or ss ?
Message Edited by Andy on 08-30-2009 12:35 PM


The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Report Inappropriate Content
Message 2 of 2 (3,322 Views)
Reply
0 Likes
Please use plain text.