Downloaded applications for BlackBerry® Smartphones and Tablets

[kmizzle]

I noticed this error kept popping up on my blackberry 9780 after I downloaded bbm7/voice. It gives me four options: continue, close connection, view certificate, and trust certificate. I've tried  both continuing and closing the connection; however, the error keeps popping up for 10+ times before it closes and let's me do whatever on my blackberry. The pop-up comes up randomly, even when my phone is idle. SOMEONE PLEASE HELP ME, THIS IS SO ANNOYING!! 

Thanks!

Oh, and I am aware there's another thread regarding this problem, but the solution didn't work for me.

[Wolf359]

I'm wondering.. are you using corporate email on your phone?  Have you tried the trust option?

[kmizzle]

No, this is my personal phone and the only e-mail connected to my phone is my own. I haven't tried the "trust certificate" option because I don't want to trust something I'm unsure of..

[Wolf359]

I understand. Can you click view and let us know the details? It may be related to bbm since it just happened after the update.

[kmizzle]

It says the following:

*.voip.blackberry.com

• Unverifiable Cert Chain
• Untrusted Cert Chain

Revocation Status:

Unknown

Trust Status:

Not Trusted

Expiration Date:

Sat, Nov 9, 2013 6:59:59

Certificate Type:

X509

Public Key Type:

RSA 2048

Subject:

CN=*.voip.blackberry.com

[kmizzle]

(continuation from previous post)

OU=IT

O=Research In Motion Limited

L=Waterloo

ST=Ontario

C=CA

Issuer:

CN=Thawte SSL CA

O=Thawte, Inc

C=US

Serial Number:

1679 4F1B FB86 F194 CA7C 7433 AA89 432A

Key Usage:

Digital Signature

Key Encipherment

Server Authentication

Client Authentication

Signature Algorithm:

RSA_PKCS1/SHA1

SHA1 Thumbprint:

053D 4C66 86AB CF52  9023 C563 C776 813D C9D5 B18D

Help! I don't know what any of this means 

[Wolf359]

It points to blackberry. Its fine to trust this.

[chiriquihogar]

trusting it doesn't solve the problem of it re-occuring!

mine says:

.voip blackberry, thawte (something something) not trusted.

Out of know where this started. I've had the phone for over a year, a 8520 version 5 OS

I "wiped" it

restored it

same problem

I created a "keystore" password

I apply it but the message re-occurs at random

I continue without  using the keystore, it re-occurs at random

I gointo advanced setting/certificates and remove this certificate that has a "?" in front of it

problem re-occurs at random

I'd like a solution from Blackberry not some other user if I may please