Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
julianatvargas
Posts: 1
Registered: ‎05-23-2010
My Device: Curve 8520
My Carrier: Vivo Brazil

restore contacts bbm

Hi,

 

I bought a new device and i wanted to restore my contacts throught email backup that i had previously done in my old device that was stolen. I had added 3 people before restoring my list and instead of "restore" I pressed the "backup" button, and it made a backup of the 3 contacts i had added. Does anybody know how could I still retrieve my old backup with all of my contacts?

 

Thanksss!

Please use plain text.
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: restore contacts bbm

Is that email account that you made the backup with on your device? If it is you should be able to restore the contacts to your device. If it's not, try adding that email account back and trying the restore.

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
Please use plain text.