03-14-2013 09:32 AM
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
After the reboot, return to your BBM icon, open it and allow it to sync.
I would advise that you be connected to a WiFi network when you do this.
03-14-2013 10:05 AM
03-14-2013 10:27 AM
9780-Orange with Os V.4.0.21.
This is not correct, there is no OS v4.0 on the 9780.
And your forum profile states "My Device: Bb8900"
03-14-2013 10:43 AM
03-14-2013 10:57 AM
the BBM icon is still not showing.Please what do I do to get it back.
03-14-2013 10:59 AM
It was a mistake,the device model number is 9780 and not 8900.please how do I change it on the forums profile.
Toward the top of this forum page, click on MY SETTINGS > Personal Profile > Personal Infomation.
03-15-2013 06:58 AM
03-15-2013 07:05 AM
I did as you said yesterday yet bt the BBM icon is still not showing on my home page and I deleted it again,rebot after a minute and yet the icon didn't show up but when I checked on blackberry appworld,I still didn't not see the BBM as an installed application.pls help me because I need my BBM back.Thanks a lot for your concern.
Ok, please read all of this link: